Customer Service Leadership Role

About the Role:iSON Xperiences invites applications for a Customer Service Team Coach to lead our inbound voice customer service team. As a Team Coach, you will be responsible for managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.The successful candidate will have previous team leadership...

At iSON Xperiences, we are seeking a highly skilled Customer Service Representative to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a knack for resolving complex issues.Main Responsibilities:To provide timely and effective assistance to customers via phone calls, ensuring that...

We are looking for skilled Customer Service Representatives to join our team at Tailormade Solution in Randburg. This is a fantastic opportunity for individuals who enjoy interacting with customers and providing exceptional service.About the JobThe ideal candidate will have excellent communication skills, be able to work under pressure, and possess good...

Salary Range: R150,000 - R180,000 per annumJob Description:This role involves managing inbound and outbound calls related to cancellations with the primary objective of retaining existing clients.Answering inbound calls in a timely manner.Providing professional and polite service at all times.Listening attentively to customer queries.Responding accurately to...

About iSON XperiencesWe are a dynamic organization seeking highly skilled professionals to join our team.Job SummaryThis role involves interacting with customers through inbound calls, providing end-to-end service and resolving their queries efficiently.Key ResponsibilitiesCommunicate effectively with customers in a professional and articulate...

iSON Xperiences is a dynamic and innovative company that provides exceptional customer experiences through its cutting-edge technology solutions.We are seeking a highly skilled and motivated Customer Service Professional to join our team in Randburg. As a Contact Centre Agent, you will be the face of our company, providing top-notch customer service and...

As a valued member of the iSON Xperiences team, we are seeking an exceptional Customer Service Representative to join our dynamic organization in Randburg.This fixed-term contract role is perfect for individuals passionate about delivering outstanding customer experiences.We estimate the salary for this position to be around R150,000 per annum, based on...

iSON Xperiences is seeking an experienced Customer Acquisition Lead to join our Saves/New Acquisition team. As a key member of our leadership team, you will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and manage a team of Saves/New...

About the JobWe are seeking an experienced Team Coach to join our SASSA team in Randburg. The successful candidate will be responsible for leading a team of contact centre agents and ensuring they meet key performance indicators.Key ResponsibilitiesCoaching and developing agents through continuous one-on-one sessions.Managing attendance and leave...

Are you passionate about delivering exceptional customer experiences? iSON Xperiences is seeking a skilled Customer Service Agent to join our team in Randburg, South Africa.The estimated salary for this role is R250,000 per annum, depending on qualifications and experience.About the RoleWe are looking for a highly motivated individual who can effectively...

About the RoleiSON Xperiences is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our Contact Centre, you will be responsible for leading a team of customer service professionals, driving quality improvements, and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a team of customer...

About the JobWe are seeking a skilled Technical Customer Service Representative to join our team at iOCO Infrastructure Services. The ideal candidate will have 1-2 years of experience in an IT service desk environment, with a strong background in customer service and first-call resolution.Key Responsibilities- Deliver exceptional customer service and...

About iSON XperiencesiSON Xperiences is a leading provider of customer experience solutions. We are seeking an experienced Senior Customer Experience Lead to join our team.Job SummaryThe Senior Customer Experience Lead will be responsible for leading and managing a team of customer service agents. The successful candidate will have a proven track record of...

Job SummaryWe are seeking an experienced Senior Service Delivery Specialist to join our Contact Centre team at iSON Xperiences. In this critical role, you will be responsible for leading a team of customer service representatives, driving quality improvements, and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a team of...

About the RoleAre you a customer-centric individual with excellent communication skills? Do you thrive in a fast-paced environment where no two days are the same?iSON Xperiences is seeking a highly motivated Customer Service Representative to join our team. As a key member of our Contact Centre, you will be responsible for providing exceptional customer...

Job Title: Team Lead - Customer Retention Specialist Company Overview:iSON Xperiences is a leading provider of innovative solutions in the telecommunications industry.We are seeking an experienced Team Lead to oversee our Saves/New Acquisition team and drive customer retention and acquisition growth.The successful candidate will be responsible for leading a...

At iSON Xperiences, we are seeking a highly skilled Customer Experience Lead to join our team. This is an excellent opportunity for a talented professional to lead and manage a team of customer service representatives, ensuring that our clients receive exceptional service.The estimated salary for this position is KES 200,000 - 300,000 per month, depending on...

Job Title: Customer Service Professional for Banking SectorLocation: RandburgSalary: R120,000 - R150,000 per annumCompany OverviewiSON Xperiences is a dynamic company seeking highly skilled customer service professionals to join our team.We are committed to providing exceptional service to our customers and are looking for individuals who share this...

At Lyceum College, we are seeking an experienced Education Quality Assurance Director Head to lead our institution's Quality Assurance (QA) framework.Job DescriptionThe Head of Quality Assurance provides strategic leadership in managing and coordinating the QA framework. This role ensures that academic programs, institutional processes, and administrative...

About iSON XperiencesiSON Xperiences is a dynamic organization dedicated to delivering exceptional experiences. We are seeking a highly skilled Customer Service Representative to join our team.