Customer Experience Manager

About the RoleWe are seeking a highly skilled and experienced Strategic Customer Experience Manager to join our team at FirstRand Bank Limited.The successful candidate will be responsible for developing and leading customer experience frameworks that deliver high-quality service to all customers and meet business targets.Key ResponsibilitiesDeliver internal...

At iSON Xperiences, we are seeking a highly skilled Customer Experience Lead to join our team. This is an excellent opportunity for a talented professional to lead and manage a team of customer service representatives, ensuring that our clients receive exceptional service.The estimated salary for this position is KES 200,000 - 300,000 per month, depending on...

Job SummaryWe are seeking a highly experienced and skilled Senior Sales Manager - Customer Experience to join our team at Dante Personnel in Midrand. This is an exciting opportunity for a motivated professional with a strong background in sales, customer service, and team management to lead our sales team and drive customer satisfaction.About the RoleAs a...

About iSON XperiencesiSON Xperiences is a leading provider of customer experience solutions. We are seeking an experienced Senior Customer Experience Lead to join our team.Job SummaryThe Senior Customer Experience Lead will be responsible for leading and managing a team of customer service agents. The successful candidate will have a proven track record of...

iSON Xperiences seeks an accomplished Customer Experience Agent to enhance our Randburg-based team's performance in the Customer Service space.This Contract role offers an exciting opportunity to work in a dynamic environment, focusing on delivering remarkable customer experiences.Estimated annual salary: R165,000, taking into account local market rates and...

About the RoleWe are seeking a skilled Senior Quality Assurance Specialist to join our team at iSON Xperiences. This is an exciting opportunity for a results-driven professional to make a meaningful impact on our customer experience.

At iSON Xperiences, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our contact centre, you will play a vital role in providing exceptional client experiences through timely and effective assistance.Main Responsibilities:Answer inbound calls professionally and politelyListen attentively to customer queries...

About the RoleAs a Vodacom Postpaid Call Centre Consultant, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and accurate assistance to customers via inbound calls.Demonstrate professionalism and politeness at all times.Listen attentively to...

OverviewWe are seeking an experienced User Experience Strategist to lead our customer experience efforts and ensure the delivery of high-quality service to all customers.About the RoleThe successful candidate will have a strong background in technical or software environment, with a minimum of 5 years' experience in Client Experience/Digital Marketing....

About iSON XperiencesiSON Xperiences is a leading provider of innovative digital solutions. We are committed to delivering exceptional customer experiences through our team of highly skilled professionals.

iSON Xperiences is seeking an experienced Customer Acquisition Lead to join our Saves/New Acquisition team. As a key member of our leadership team, you will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and manage a team of Saves/New...

iSON Xperiences is seeking an exceptional Customer Contact Professional to join our team. As a key member of our team, you will play a critical role in driving business success through efficient and effective customer contact.About the Job:Manage and maintain outbound dialing system.Monitor and analyze dialer performance.Collaborate with sales and customer...

Salary Range: R150,000 - R180,000 per annumJob Description:This role involves managing inbound and outbound calls related to cancellations with the primary objective of retaining existing clients.Answering inbound calls in a timely manner.Providing professional and polite service at all times.Listening attentively to customer queries.Responding accurately to...

At iSON Xperiences, we are seeking a highly skilled Customer Service Representative to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a knack for resolving complex issues.Main Responsibilities:To provide timely and effective assistance to customers via phone calls, ensuring that...

About the Role:iSON Xperiences invites applications for a Customer Service Team Coach to lead our inbound voice customer service team. As a Team Coach, you will be responsible for managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.The successful candidate will have previous team leadership...

**About the Role**We are seeking a skilled and mature Customer Service Representative to join our team at Scholtz Partners International.As a Customer Service Representative, you will be responsible for providing exceptional customer service and support in a fast-paced retail environment.**Key Responsibilities:**Provide excellent customer service and support...

Job Title: Customer Service Leadership Role Estimated Salary: R 320,000 - R 420,000 per annumJob Overview:iSON Xperiences is a leading provider of innovative solutions in the telecommunications industry.We are seeking an experienced leader to join our Saves/New Acquisition team and drive customer retention and acquisition growth.The successful candidate will...

iSON Xperiences is a dynamic and innovative company that provides exceptional customer experiences through its cutting-edge technology solutions.We are seeking a highly skilled and motivated Customer Service Professional to join our team in Randburg. As a Contact Centre Agent, you will be the face of our company, providing top-notch customer service and...

We are looking for skilled Customer Service Representatives to join our team at Tailormade Solution in Randburg. This is a fantastic opportunity for individuals who enjoy interacting with customers and providing exceptional service.About the JobThe ideal candidate will have excellent communication skills, be able to work under pressure, and possess good...

At iSON Xperiences, we are seeking a highly skilled Customer Service Representative to join our team in delivering exceptional customer experiences.The estimated salary for this role is around R 150,000 per annum, depending on experience and location.Main Responsibilities:Answering inbound calls in a timely manner while maintaining professionalism and...