Customer Service Professional

iSON Xperiences is seeking an exceptional Customer Contact Professional to join our team. As a key member of our team, you will play a critical role in driving business success through efficient and effective customer contact.About the Job:Manage and maintain outbound dialing system.Monitor and analyze dialer performance.Collaborate with sales and customer...

About iSON XperiencesWe are a dynamic organization seeking highly skilled professionals to join our team.Job SummaryThis role involves interacting with customers through inbound calls, providing end-to-end service and resolving their queries efficiently.Key ResponsibilitiesCommunicate effectively with customers in a professional and articulate...

Salary Range: R150,000 - R180,000 per annumJob Description:This role involves managing inbound and outbound calls related to cancellations with the primary objective of retaining existing clients.Answering inbound calls in a timely manner.Providing professional and polite service at all times.Listening attentively to customer queries.Responding accurately to...

We are looking for skilled Customer Service Representatives to join our team at Tailormade Solution in Randburg. This is a fantastic opportunity for individuals who enjoy interacting with customers and providing exceptional service.About the JobThe ideal candidate will have excellent communication skills, be able to work under pressure, and possess good...

As a valued member of the iSON Xperiences team, we are seeking an exceptional Customer Service Representative to join our dynamic organization in Randburg.This fixed-term contract role is perfect for individuals passionate about delivering outstanding customer experiences.We estimate the salary for this position to be around R150,000 per annum, based on...

At iSON Xperiences, we are seeking a highly skilled Customer Service Representative to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a knack for resolving complex issues.Main Responsibilities:To provide timely and effective assistance to customers via phone calls, ensuring that...

About the JobWe are seeking a skilled Technical Customer Service Representative to join our team at iOCO Infrastructure Services. The ideal candidate will have 1-2 years of experience in an IT service desk environment, with a strong background in customer service and first-call resolution.Key Responsibilities- Deliver exceptional customer service and...

Are you passionate about delivering exceptional customer experiences? iSON Xperiences is seeking a skilled Customer Service Agent to join our team in Randburg, South Africa.The estimated salary for this role is R250,000 per annum, depending on qualifications and experience.About the RoleWe are looking for a highly motivated individual who can effectively...

About the RoleAre you a customer-centric individual with excellent communication skills? Do you thrive in a fast-paced environment where no two days are the same?iSON Xperiences is seeking a highly motivated Customer Service Representative to join our team. As a key member of our Contact Centre, you will be responsible for providing exceptional customer...

About the Role:iSON Xperiences invites applications for a Customer Service Team Coach to lead our inbound voice customer service team. As a Team Coach, you will be responsible for managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.The successful candidate will have previous team leadership...

Job Title: Customer Service Leadership Role Estimated Salary: R 320,000 - R 420,000 per annumJob Overview:iSON Xperiences is a leading provider of innovative solutions in the telecommunications industry.We are seeking an experienced leader to join our Saves/New Acquisition team and drive customer retention and acquisition growth.The successful candidate will...

About the RoleiSON Xperiences is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our Contact Centre, you will be responsible for leading a team of customer service professionals, driving quality improvements, and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a team of customer...

At iSON Xperiences, we are seeking a highly skilled Customer Experience Lead to join our team. This is an excellent opportunity for a talented professional to lead and manage a team of customer service representatives, ensuring that our clients receive exceptional service.The estimated salary for this position is KES 200,000 - 300,000 per month, depending on...

About the RoleWe are seeking a highly skilled and experienced Financial Services Professional to join our team at Staff Concepts. As an insurance industry expert, you will play a critical role in providing administrative support to Financial Advisors.

About iSON XperiencesiSON Xperiences is a dynamic organization dedicated to delivering exceptional experiences. We are seeking a highly skilled Customer Service Representative to join our team.

iSON Xperiences is looking for a dedicated Call Center Professional to join our team in Randburg, enhancing our commitment to exceptional customer service.This role presents a fantastic opportunity to grow your career while working in a supportive environment focused on quality and excellence.We anticipate an annual salary of approximately R180,000,...

Key ResponsibilitiesEfficiently log and allocate incoming calls, collaborating with engineers to ensure all calls are attended to and closed.Ensure accurate call logging within our ITSM tool as per operational processes.Assist the team during work overload and maintain general administration tasks.Maintain exceptional customer liaison, interacting...

iSON Xperiences is seeking an experienced Customer Acquisition Lead to join our Saves/New Acquisition team. As a key member of our leadership team, you will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and manage a team of Saves/New...

Your ExpertiseTo succeed in this position, you should have:1-2 years of experience in an IT service desk environment.1-2 years of customer service experience.1-2 years of First call resolution experience.You will also require:A+, N+ or higher certifications.Preferred: ITIL v3 or ITIL 4 certification.We offer a permanent position in Randburg, with an...

About iSON XperiencesiSON Xperiences is a leading provider of customer experience solutions. We are seeking an experienced Senior Customer Experience Lead to join our team.Job SummaryThe Senior Customer Experience Lead will be responsible for leading and managing a team of customer service agents. The successful candidate will have a proven track record of...