Senior Customer Experience Lead

Job SummaryWe are seeking a highly experienced and skilled Senior Sales Manager - Customer Experience to join our team at Dante Personnel in Midrand. This is an exciting opportunity for a motivated professional with a strong background in sales, customer service, and team management to lead our sales team and drive customer satisfaction.About the RoleAs a...

About the RoleWe are seeking a skilled Senior Quality Assurance Specialist to join our team at iSON Xperiences. This is an exciting opportunity for a results-driven professional to make a meaningful impact on our customer experience.

About the RoleWe are seeking a highly skilled and experienced Strategic Customer Experience Manager to join our team at FirstRand Bank Limited.The successful candidate will be responsible for developing and leading customer experience frameworks that deliver high-quality service to all customers and meet business targets.Key ResponsibilitiesDeliver internal...

About iSON XperiencesiSON Xperiences is a leading provider of innovative digital solutions. We are committed to delivering exceptional customer experiences through our team of highly skilled professionals.

Team Leader Job SummaryThe iSON Xperiences Team Leader is responsible for leading an inbound voice customer services team and maintaining quality of service delivered in conjunction with customer goals and objectives.Main ResponsibilitiesLead and manage a team of customer service agentsCoach and develop agents through continuous one-on-one sessionsManage...

Team Coach RoleThe Team Coach is responsible for leading an inbound voice customer services team and maintaining quality of service delivered in conjunction with customer goals and objectives.Main Responsibilities include:Leading and managing a team of agentsCoaching and developing agents through continuous one-on-one sessionsManaging attendance and leave...

**Job Title:** Customer Service Operations Lead**Location:** Gauteng, Randburg**Estimated Salary:** R 650,000 - R 850,000 per annum**About the Role:As a Customer Service Operations Lead at WesBank, you will be responsible for ensuring quality service delivery within the contact centre environment to both external and internal customers. You will provide...

Job Title: Senior User Experience DesignerWe are seeking a highly skilled Senior User Experience Designer to join our team at ALOS Innovative Workforce Solution. As a Senior UX Designer, you will be responsible for designing compelling user interfaces that align with our business strategic objectives.Key Responsibilities:Collaborate with cross-functional...

About The Icon GroupWe are a leading organization in the mining and minerals industry, seeking an experienced Senior Civil Structural Engineer Lead to join our team.Job DescriptionThis is a key leadership role that requires a seasoned professional with extensive experience in civil and structural engineering design for mining and minerals processing plant...

About the RoleWe are seeking a highly skilled Senior Team Lead to join our iSON Xperiences team in the UK. This is an exciting opportunity to lead a team and play a key role in delivering exceptional service to our international clients.

M-KOPA Customer Service - Team Coach RoleThe Team Coach position plays a pivotal role in driving exceptional customer experiences. Key responsibilities include leading an inbound voice/messaging/email customer services team and maintaining quality of service delivery in alignment with customer goals and objectives.Main Responsibilities:Lead and manage a team...

We are seeking a seasoned Salesforce professional to lead our Salesforce initiatives and drive digital transformation within Absa Group Limited.About the RoleAs the Salesforce Head of Technology, you will be responsible for designing, implementing, and optimizing our Salesforce platform to align with business objectives and enhance user experience. You will...

Job Title: Senior Sales and Retention ManagerJob Summary:We are seeking an experienced Senior Sales and Retention Manager to oversee our Saves/New Acquisition team at iSON Xperiences. The successful candidate will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key...

OverviewWe are seeking an experienced User Experience Strategist to lead our customer experience efforts and ensure the delivery of high-quality service to all customers.About the RoleThe successful candidate will have a strong background in technical or software environment, with a minimum of 5 years' experience in Client Experience/Digital Marketing....

We are seeking a highly skilled Senior User Experience Designer to join our team at ALOS Innovative Workforce Solution. This is a permanent position with a hybrid working model, allowing for flexibility and work-life balance.Key Responsibilities:Collaborate with cross-functional teams to identify user needs, design goals, and product requirementsDevelop user...

At iSON Xperiences, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our contact centre, you will play a vital role in providing exceptional client experiences through timely and effective assistance.Main Responsibilities:Answer inbound calls professionally and politelyListen attentively to customer queries...

Senior Specialist Transformation ComplianceAn exciting opportunity has arisen for a skilled and experienced Transformation Compliance Specialist to join our team at MultiChoice in Randburg, Gauteng.Job Description:We are seeking a highly motivated individual with a proven track record in B-BBEE, Employment Equity, and Skills Development to fill this key...

Discover the Opportunity to Elevate Your Career as a Senior Wealth Manager at FirstRand GroupAbout UsFirstRand Group is a leading financial services organization that empowers individuals to achieve their financial goals. With a strong presence in South Africa, we provide innovative solutions and exceptional customer experiences.Job SummaryWe are seeking an...

About the RoleAs a Vodacom Postpaid Call Centre Consultant, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and accurate assistance to customers via inbound calls.Demonstrate professionalism and politeness at all times.Listen attentively to...

Company Overview:Kontak Recruitment is a leading recruitment agency specializing in professional placements. We are proud to partner with esteemed institutions to find exceptional talent for their teams.Job Summary:We seek an experienced and passionate Senior Legal Practitioner to lead our Community Law Clinic as Director. The ideal candidate will have a...