Waste Management Account Growth Specialist
2 weeks ago
We are seeking a highly skilled Waste Management Account Growth Specialist to join our Stratogo team in Durban, KZN.
Job Description:
- Key Responsibilities:
- To retain existing clients through exceptional customer service and generate new qualified leads from the allocated client base.
- To achieve monthly, quarterly, and annual retention sales targets and Key Performance Indicators (KPIs) by following the company sales process.
- To oversee and support a team in quotations for designated target markets with assistance from the lab and technical teams.
- To analyze and expand new sales opportunities for sustained growth, particularly for low-value high-volume clients.
- To perform competitor analysis to retain market share.
- To negotiate new business closures that promote sustained revenue from low-value high-volume allocated clients.
- To ensure accurate forecasting within a quarterly timeframe by clearly defined sales stages.
- To manage and develop a high-performing integrated Customer Care Sales Team.
Responsibilities:
- Account management of personally allocated retention clients and execution of retention plans to retain, contract, and upsell these accounts.
- Development of strong relationships with clients.
- Management of a team responsible for customer care retention of high-volume low-value clients, 3rd-party transport, and or disposal only clients.
- Retention, upsell, and cross-sell existing Customer Care Allocated business through execution of the customer care sales retention strategy.
- Offer ongoing support to the customer care team on the sales process.
- Collaboration with and support Business Development Head Waste & Industrial Waste Sales Executives.
- Maintenance of a high standard and quality of quotations & tenders supported by the Tendering Team.
- Monitoring of Market trends and developments in the industry sector.
- Devise tactical strategies to integrate Transactional Waste Management into customer care clients' business.
- Delisting of Waste / Classification of Waste through the assistance of internal laboratory services.
- Personal Sales Reports/dashboards including monthly forecasts directly from the live CRM Sales force tool.
- Effective communication with operations and subject matter experts to ensure the best possible solution for clients.
Estimated Salary Range:
R650,000 - R850,000 per annum
About Us:
Stratogo is a leading waste management company committed to providing innovative solutions to our clients. We value integrity, professionalism, and teamwork in all aspects of our business.
Requirements:
- Bachelor's degree in Chemistry/Chemical Engineering/Waste Management/Environmental Science or Sales/Marketing related qualification.
- Minimum 3-5 years of experience in the waste management industry or service industry with a proven track record in new business sales.
- Exceptional ability to analyze market trends and competitor behavior.
- Excellent interpersonal and communication skills.
- Strong competency in negotiating and closing business deals.
- Proficiency with integrated business management and CRM software.
Why Join Us:
We offer a dynamic work environment, competitive salary, and opportunities for professional growth and development. If you are a motivated individual with a passion for waste management, please submit your application.
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