Senior Client Growth Specialist
1 day ago
Job Title: Senior Client Growth Specialist
Location: Canada (remote work in the client's time zone)
Salary: CAD $90,000 - $110,000 per year
About the RoleWe are seeking an experienced Senior Client Growth Specialist to join our team. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our clients, understanding their businesses and industries deeply.
Responsibilities:
- Act as the primary advocate for clients, providing strategic advice and solutions to address their needs and challenges
- Lead the onboarding process for new clients, ensuring a smooth transition and integration
- Identify opportunities for growth and expansion within client accounts, collaborating with internal teams to capitalize on these opportunities
- Secure contract renewals by demonstrating the value of our services and solutions
- Oversee client projects, ensuring they progress according to plan
- Manage communications with clients, ensuring clear and effective exchange of information and updates
- Prepare comprehensive conference reports to document discussions, decisions, and action items from client meetings
Requirements:
- Matric + relevant Degree (Communications, Brand Management or similar)
- Previous experience working in a Digital / Advertising Agency is essential
- Some digital marketing experience is ideal
- Experience in delivering client-focused solutions based on customer needs
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