Senior Client Growth Specialist

1 day ago


Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full time

Job Title: Senior Client Growth Specialist

Location: Canada (remote work in the client's time zone)

Salary: CAD $90,000 - $110,000 per year

About the Role

We are seeking an experienced Senior Client Growth Specialist to join our team. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our clients, understanding their businesses and industries deeply.

Responsibilities:

  • Act as the primary advocate for clients, providing strategic advice and solutions to address their needs and challenges
  • Lead the onboarding process for new clients, ensuring a smooth transition and integration
  • Identify opportunities for growth and expansion within client accounts, collaborating with internal teams to capitalize on these opportunities
  • Secure contract renewals by demonstrating the value of our services and solutions
  • Oversee client projects, ensuring they progress according to plan
  • Manage communications with clients, ensuring clear and effective exchange of information and updates
  • Prepare comprehensive conference reports to document discussions, decisions, and action items from client meetings

Requirements:

  • Matric + relevant Degree (Communications, Brand Management or similar)
  • Previous experience working in a Digital / Advertising Agency is essential
  • Some digital marketing experience is ideal
  • Experience in delivering client-focused solutions based on customer needs


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