Retail Operations Coordinator

21 hours ago


Umhlanga, KwaZulu-Natal, South Africa Hollywoodbets Full time
Company Overview
Hollywoodbets is a leading entertainment company in South Africa, with a presence across Africa and the UK. We are committed to providing exceptional experiences for our customers.

**Job Summary:**
We are seeking an experienced Operations Support Administrator to join our team. As a key member of our retail operations team, you will play a critical role in ensuring the smooth operation of our retail activities.

About the Role:
As an Operations Support Administrator, you will be responsible for overseeing various administrative tasks, managing user rights and roles, facilitating branch creation and closure, maintaining operational databases, processing vouchers, and providing support to the retail operations team.

**Responsibilities:**
• Manage and validate user rights and roles in SyX & HIS systems
• Ensure efficient communication of feedback to the IT department
• Oversee implementation of changes and maintain accurate records of system modifications
• Facilitate branch creation and closure processes
• Maintain operational databases on HIS
• Process approved vouchers accurately and within specified timelines
• Regularly update regional information
• Conduct branch visits to address issues proactively and identify opportunities for improvement
• Prepare and consolidate reports as requested by management
• Demonstrate commitment to ongoing learning and implementation of new techniques to enhance operational efficiency and effectiveness

**Requirements:**
• 3 years administrative management experience
• Microsoft Office experience
• Valid driver's license (bonus)

**What You'll Bring to the Team:**
• Good analytical skills
• Strong computer skills
• Creative skills
• Strong sense of accountability
• Ability to work under pressure and meet deadlines
• Excellent attention to detail

**Salary:** R250,000 - R300,000 per annum, depending on experience.

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