Retail Store Manager

7 months ago


Umhlanga, South Africa The Vine Partners (Pty) Ltd Full time

A retail store manager is responsible for overseeing the daily operations and performance of a retail establishment. Their primary goal is to ensure the store runs smoothly, achieves sales targets, and provides excellent customer service.

**Duties will include**:
**Staff Management**:

- Manage the sales staff and customer liaison.
- Ensure sales staff are meeting targets and provide training if required.
- Brand knowledge and training on stock to staff.
- Ensure merchandising standards and polices are maintained in store.
- Prepare for stock takes and ensure that stock take is done accurately.
- Replenish store stock as required based on company procedures.
- Ensure all reports are submitted timelessly.
- Ensure all point of sales processes and procedures are working and are followed.
- Ensure the RFID system is working as expected.
- Report and hardware faults to head office IT to be resolved immediately when discovered there is an issue.
- Spot checks to be carried out on stock for accuracy against system and quality of the stock.
- Ensure all cash management process and procedures are followed.
- Ensure all back-office storerooms are neat and stock is always secure and in sellable condition.
- Assist with events.
- Ensure staff are always presentable and present as per company roster.
- Ensure the store is always secure and safe.

**SKILLS /EXPERINCE REQUIRED**:

- Pastel Evolution Retail POS “must”
- Excel and outlook “must”
- Stock management
- Cash management
- Retail Store management
- RFID system knowledge
- Working with budgets and targets
- Merchandizing experience
- Attention to detail
- Accuracy

**Customer Focus**:

- Customer liaison / Queries / Stock Requests / Complaints
- Authorising of discounts for customers when required

**SALARY**:
**R16 000**

**Benefits**:

- Provident Fund Part of CTC and Medical aid - Part of CTC

**Sales Commission**
- Store turnover % is
90% of actual budget 0,70%
- Store turnover % is 91% > 120% of actual budget 0,85%
- Store turnover % is > 121% of actual budget 1,25%

**Please note**: This is after a monthly stock take and any loses will subtracted from any totals and then commission will apply.

**Job Types**: Full-time, Permanent

Pay: R15 000,00 - R18 000,00 per month

Application Question(s):

- How many years of experience do you have with POS
- How many years do you have experience with PASTEL Evolution?
- Do you have knowledge of RIFD (Radio Frequency Identification) System?

**Experience**:

- Retail: 1 year (preferred)


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