Customer Service Operations Coordinator
2 weeks ago
We are a leading recruitment agency dedicated to connecting talented individuals with exciting career opportunities.
Job Title: Customer Service Operations CoordinatorJob Description:The ideal candidate will possess excellent communication skills, be highly organized, and have the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Coordinate customer inquiries and resolve issues efficiently
- Manage customer information accurately and update records as necessary
- Collaborate with production and dispatch teams to ensure timely order completion and delivery
- Follow up with customers to confirm satisfaction and collect feedback
- Minimum Matric qualification
- Valid driver's license and own vehicle
- 2-3 years of experience in internal sales or CRM roles
- Ability to work under pressure and maintain a positive attitude
- Proficient in Excel and CRM software
R 40,000 - R 60,000 per annum, depending on experience. Additionally, the successful candidate will receive a comprehensive benefits package, including medical aid, pension fund contributions, and paid leave.
What We Offer:- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
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