Customer Service Operations Coordinator

2 weeks ago


Umhlanga, KwaZulu-Natal, South Africa Fouche & Co Recruitment Full time
About Fouche & Co Recruitment

We are a leading recruitment agency dedicated to connecting talented individuals with exciting career opportunities.

Job Title: Customer Service Operations CoordinatorJob Description:

The ideal candidate will possess excellent communication skills, be highly organized, and have the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Coordinate customer inquiries and resolve issues efficiently
  • Manage customer information accurately and update records as necessary
  • Collaborate with production and dispatch teams to ensure timely order completion and delivery
  • Follow up with customers to confirm satisfaction and collect feedback
Requirements:
  • Minimum Matric qualification
  • Valid driver's license and own vehicle
  • 2-3 years of experience in internal sales or CRM roles
  • Ability to work under pressure and maintain a positive attitude
  • Proficient in Excel and CRM software
Salary and Benefits:

R 40,000 - R 60,000 per annum, depending on experience. Additionally, the successful candidate will receive a comprehensive benefits package, including medical aid, pension fund contributions, and paid leave.

What We Offer:
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


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