Operations Support Specialist
5 months ago
**Minimum requirements**:
- 2 - 3 years’ experience in an operations or administrative role.
- 1 - 2 years' experience in interpreting data and creating reports.
- 1 - 2 years’ experience using Microsoft Excel, including complex formulas, pivot tables, and database queries.
- The ability to understand and analyse financial concepts and data.
Advantageous:
- A Valid Driver’s License.
**Operational Duties**
- Assist in daily operational tasks and administrative duties.
- Coordinate with different departments to ensure timely execution of tasks.
- Maintain and organize operational documentation and records.
- Assist in keeping track of all requests and task from Manager and Senior Management team
- Planning meetings and taking detailed minutes
- Assist in the planning and execution of special projects as required.
- Provide support for events, training sessions, and other company activities.
- Track project timelines and deliverables, ensuring deadlines are met.
- Assist in the Collection, analysis, and interpretation of operational data to support decision-making
processes.
- Assist in Generation of regular reports and summaries of operational performance metrics.
- Identify trends, patterns, and areas for improvement through data analysis.
- Develop and maintain Excel spreadsheets to track and analyze key performance indicators (KPIs).
- Create complex Excel formulas, pivot tables, and charts to visualize data effectively.
- Automate repetitive tasks using Excel and other tools.
- Assist in the development and implementation of process improvement initiatives.
- Collaborate with team members to streamline workflows and enhance efficiency.
- Document new procedures and assist in training staff on process improvements derived from data
insight decision and at the request for the GM for implementation
- Communicate effectively with internal teams and external partners.
- Schedule and coordinate meetings, ensuring all relevant information is prepared and disseminated.
**People**
- Performance must be tracked by yourself, and the onus is placed on you to set-up performance review meetings with the Operations Business Partner.
**Compliance**
- Ensure compliance with all company policies and procedures.
Please note that only team members who meet the stipulated minimum requirements will be considered.
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