IT Office Administrator

3 months ago


Cape Town, South Africa IntelliStaff Full time

Location: Kraaifontein, Cape Town

Job Summary:
The overall objective of the role is to effectively manage and oversee the general office administration of IT Department and assist documentation and training of in house IT Systems

**Requirements**:

- Matric
- Degree/Diploma in IT
- Minimum of 2 years of experience in a similar role
- Experience working in an IT environment
- Must be fluent in Afrikaans
- Computer Literacy (MS Office, Outlook, Visio)
- Experience in Management of Cell phone accounts
- General administrative experience
- Experience in the Vodacom Converged Portal advantageous.
- Experience in Jira Software Stack advantageous.

**Responsibilities**:
Internal IT
- Ensure that all required documentation received and correct for user onboarding and offboarding.
- Ensure that all required documentation received and correct for user right changes.
- Prepare Monthly Reporting Packs as required.
- Create training manuals for the in-house systems/functionality.
- Assist with User Training for in house systems.
- Set up meetings, as well as take notes of the meetings, between business and development team.
- Maintain IT asset register and assist in IT asset verifications and stock takes.
- Capture all IT assets onto asset management system and affix asset tags to all new IT Assets.
- Ad hoc Functions as required.

Cellphone Management:

- Monthly recons (comparing reports with invoices, send off the specific finance person)
- Queries (anything related to the accounts, sponsorships, upgrades, etc.)
- Cellphone policies (ensure that each employee received a sponsorship/allowance/company phone has signed a cellphone policy)
- Management of sponsorship lines, allowances, and company phones.
- Management of Driver Lines
- Converged Portal ~ being able to do SIM swaps, locking of SIMs, managing employee details, pulling reports, managing spend, this is available for all the company accounts)


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