Team Leader: Technical Support

A leading Financial Services Provider is looking for a Technical Support Team Leader - 1. _Lead Technical Support Team_ - Provide reports to management on call closure status and first line support related matters - Implement processes to ensure calls are closed timeously - Liaise with all necessary stakeholders and provide feedback to business and IT...

A leading Financial Services Provider is looking for a Technical Support Team Leader Job Description1. Lead Technical Support Team• Provide reports to management on call closure status and first line support related matters• Implement processes to ensure calls are closed timeously• Liaise with all necessary stakeholders and provide feedback to...

A leading Financial Services Provider is looking for a Technical Support Team LeaderJob Description1. Lead Technical Support Team• Provide reports to management on call closure status and first line support related matters• Implement processes to ensure calls are closed timeously• Liaise with all necessary stakeholders and provide feedback to business...

**1. Lead Technical Support Team** - Provide reports to management on call closure status and first line support related matters - Implement processes to ensure calls are closed timeously - Liaise with all necessary stakeholders and provide feedback to business and IT Management - Ensure jiras are dealt with and closed timeously - Assign jiras - Monitoring...

**Responsibilities**: Drafting reports - call closure stats and 1st line support matters Process implementation and driving continuous improvement (For call closures) Stakeholder engagement Assigning JIRAS Escalating calls to 3rd Line and other teams LAN and WAN support Installing software Troubleshooting Assembling of computer Maintain and repair...

One of the well known long term insurance companies, with a National footprint, is looking for an experienced Technical support candidate with Team leader experience to join their Pretoria branch. Responsibilities:Drafting reports - call closure stats and 1st line support mattersProcess implementation and driving continuous improvement (For call...

Gauteng, Pretoria East Customer Care Technical Team Leader - Pretoria East, Gauteng Our client is looking for a **Technical Team Leader** to join their Customer Care team at their branch in Pretoria East. **Key responsibilities**: - People management: leading and developing a team of customer care agents. - Providing technical advice - Ensure all...

**IT Infrastructure Team Leader** **Purpose** The Infrastructure Team Leader role is to ensure the operation of the infrastructure team within the IT department is streamlined and aligned with the business objectives and operational plan. **Responsibilities**: - Planning, designing, and implementing IT-related activities ICT Infrastructure - Provide...

Technical Support Team Lead OpportunityWe are seeking a highly skilled and experienced IT Support Team Lead to join our IT Communications department as a Team Leader for the Technical Support division within a call center environment.Key Responsibilities:Lead a technical support team to provide hardware and software support (LAN & WAN)Provide 2nd line...

Job Title: Technical Support Team LeadJob Summary:Isilumko Staffing is seeking a highly skilled Technical Support Team Lead to join our team. As a Technical Support Team Lead, you will be responsible for leading a team of technical support specialists, providing technical support to users, and ensuring that all technical issues are resolved in a timely and...

Technical Support Team LeadIsilumko Staffing is seeking an experienced Technical Support Team Lead to join their Pretoria branch. As a key member of the team, you will be responsible for leading a team of technical support specialists and ensuring the delivery of exceptional customer service.Key Responsibilities:Drafting reports on call closure statistics...

Technical Support Team LeadIsilumko Staffing is seeking an experienced Technical Support Team Lead to join their Pretoria branch. As a key member of the team, you will be responsible for leading a team of technical support specialists and ensuring the delivery of exceptional customer service.Key Responsibilities:Drafting reports on call closure statistics...

-The main purpose of this position is to supervise administrative support processes and ensure that quality administrative support services are duly provided in support of the operations of the National Payment System Department (NPSD) at the South African Reserve Bank (SARB). -Detailed Description Plan and allocate work, supervise quality, and facilitate...

-The main purpose of this position is to supervise administrative support processes and ensure that quality administrative support services are duly provided in support of the operations of the National Payment System Department (NPSD) at the South African Reserve Bank (SARB). -Detailed Description Plan and allocate work, supervise quality, and facilitate...

The Groundwater for Advancing Resilience (G4DR) in Africa project aims to enhance water security and resilience in Africa by unlocking the potential of sustainable groundwater development and management. It will do this through support to the Secretariat of the African Ministers’ Council on Water (AMCOW-Sec). Within the framework of the AMCOW groundwater...

The position of the Team Leader is it to lead a team of multi skilled call center agents within the customer service environment to ensure that all Service targets are met accordingly. Team Leaders are expected to maintain the quality of the service from the agents and to ensure that it is delivered in line with the AVBOB. You will be working for a company...

**Job ID**: 87157**Date Posted**: Posted 4 hours ago**Location**: Pretoria**Job Title**: TEAM LEADER - PRETORIA - GAUTENG SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION and EXPERIENCE Essential - A certificate at NQF Level 5; - A diploma will be added as an advantage; - Must have previous experience in managing team; Be computer literate; - Possession of...

The **Team Leader **will be required to provide support to the Regional Manager through the implementation of the following **Key Performance Areas (KPAs)**: - To manage the daily operations of the CLO Unit; - Set performance targets, plans, and goals for the Client Liaison Officers against the operational plan; - Conduct feedback sessions regularly on set...

**Synopsis** **We are seeking a highly motivated Robotic Team Leader to join our dynamic team in the automotive space.**: **Responsibilities**: - Lead a team of technicians and artisans responsible for maintaining robotic equipment and automated production systems. - Ensure optimal equipment uptime by implementing strategies to reduce Mean Time To Repair...

_**☆- ☆ ACCOUNTING & TAX TEAM LEADER, R25-R27k, Pta East ☆- ☆**_ Ready to take your career to the next level? Join our dynamic high end Financial Solutions Company and make your mark in the world of Business and Finance! Tax Practitioner (Adv) Exceptional leadership qualities - supervice article clerks Valid driver’s license and own transport...