Team Leader
7 months ago
A leading Financial Services Provider is looking for a Technical Support Team Leader
Job Description
- 1. Lead Technical Support Team
• Provide reports to management on call closure status and first line support related matters
• Implement processes to ensure calls are closed timeously
• Liaise with all necessary stakeholders and provide feedback to business and IT Management
• Ensure jiras are dealt with and closed timeously
• Assign jiras
• Monitoring (e.g. Boardrooms)
• Escalation of calls to 3rd line and other Teams.
2. Provide hardware and software support (LAN & WAN)
• Install software
• Troubleshooting (TCF)
• Assemble computer
• Repairs & maintenance of hardware & peripherals
• Installation & maintenance of cabling
• Maintain inventory for software & hardware (TCF)
• Desktop patch management
- 3. Provide 2nd line support to users
• Investigate and provide solution (TCF)
• Communicate with users on incident logged (TCF)
4. Finance, procurement and asset management
• Ensure that end user equipment (e.g. laptops and desktops) are procured timeously
• Obtain quotes and provide IT Management Team with quotes and recommendations of assets to procure
• Works closely with the asset management team to ensure that assets are tracked and managed.
Education Requirements
- Nationals Diploma in IT
- Technical/Legal Certification
- A+
- N+
Experience
- 5 Years Experience in 2nd and 3rd line of support
- Team Leader Experience
-
Team Leader
6 months ago
Pretoria, South Africa AVBOB Full timeThe position of the Team Leader is it to lead a team of multi skilled call center agents within the customer service environment to ensure that all Service targets are met accordingly. Team Leaders are expected to maintain the quality of the service from the agents and to ensure that it is delivered in line with the AVBOB. You will be working for a company...
-
Sales Team Leader
7 months ago
Pretoria, South Africa Educor Full time**Sales Team Leader ( JB3762)**: Pretoria, Gauteng - Sales **Sales Team Leader ( JB3762)** **Pretoria** **Market Related plus commission** Responsible for managing the regional business unit and sales force in order to achieve the annual sales budget set for the unit and to optimize the branch and business unit resources as set by the sales...
-
Creditors Team Leader
7 months ago
Pretoria, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Tshwane (Pretoria)** **(Market related, Negotiable)** Are you a dynamic leader with a passion for driving excellence in accounts payable operations? We are seeking a highly skilled Creditors Team Leader to oversee our accounts payable cycle and lead our dedicated team of creditors' clerks. **Role Overview**: As the Creditors Team Leader, you...
-
Field Team Leader
3 months ago
Pretoria North, South Africa Affinity Life Limited Full timeWe are looking for Field Team Leaders to Join Affinity Life Limited Job Title: Field Team Leader Job Summary: We seek an experienced Field Team Leader to oversee and coordinate our field operations, ensuring efficient project execution and team success. Key Responsibilities: 1. Lead and manage field teams 2. Coordinate project logistics 3. Ensure...
-
Executive Team Leader
6 days ago
Pretoria, Gauteng, South Africa Waterkloof Mansion Boutique Hotel Full timeCompany Overview: Waterkloof Mansion Boutique Hotel is a luxurious hotel that requires an experienced Executive Team Leader to oversee daily operations and manage bookings. The ideal candidate will have strong leadership skills, excellent communication abilities, and knowledge of the hotel industry.Salary: The estimated salary for this role is $80,000 -...
-
Zaf - Team Leader - Solutions
7 months ago
Pretoria, South Africa DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: Silverton, Pretoria Job Posting Title: Operations, Team Leader, Solutions Time Type: Full...
-
Zaf - Team Leader - Solutions
7 months ago
Pretoria, South Africa DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: Silverton, Pretoria Job Posting Title: Operations, Team Leader, Solutions Time Type: Full...
-
Infrastructure Team Leader
6 months ago
Pretoria, South Africa HRInsync Full time**IT Infrastructure Team Leader** **Purpose** The Infrastructure Team Leader role is to ensure the operation of the infrastructure team within the IT department is streamlined and aligned with the business objectives and operational plan. **Responsibilities**: - Planning, designing, and implementing IT-related activities ICT Infrastructure - Provide...
-
Maintenance Team Leader
2 months ago
Pretoria, South Africa Medipost Full timeAn exciting career opportunity exists at Medipost Pharmacy. The primary purpose for this position is to assist and lead a team of Maintenance workers to complete tasks given to them by the Maintenance Manager, or any day-to-day and preventative maintenance. This Team Leader should be able to work independently and provide constructive feedback on work given...
-
Team Leader
6 months ago
Pretoria, South Africa Ditshaba Full timeThe **Team Leader **will be required to provide support to the Regional Manager through the implementation of the following **Key Performance Areas (KPAs)**: - To manage the daily operations of the CLO Unit; - Set performance targets, plans, and goals for the Client Liaison Officers against the operational plan; - Conduct feedback sessions regularly on set...
-
Team Leader
6 months ago
Pretoria, South Africa Tych Business Solutions Full time**Job ID**: 87157**Date Posted**: Posted 4 hours ago**Location**: Pretoria**Job Title**: TEAM LEADER - PRETORIA - GAUTENG SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION and EXPERIENCE Essential - A certificate at NQF Level 5; - A diploma will be added as an advantage; - Must have previous experience in managing team; Be computer literate; - Possession of...
-
Accounting & Tax Team Leader
6 months ago
Pretoria, South Africa KM CONSULTING Full time_**☆- ☆ ACCOUNTING & TAX TEAM LEADER, R25-R27k, Pta East ☆- ☆**_ Ready to take your career to the next level? Join our dynamic high end Financial Solutions Company and make your mark in the world of Business and Finance! Tax Practitioner (Adv) Exceptional leadership qualities - supervice article clerks Valid driver’s license and own transport...
-
Accounting & Tax Team Leader
6 months ago
Pretoria, South Africa KM CONSULTING Full time_**ACCOUNTING & TAX TEAM LEADER, R25-R27k, Pta East**_ Well Established Upmarket high end Financial Solutions Company is hiring. Ready to take your career to the next level? Join our dynamic Team! Financial Degree with completed articles Tax Practitioner (Adv) Exceptional leadership qualities - supervise article clerks Valid driver’s license and own...
-
Accounting & Tax : Team Leader
6 months ago
Pretoria, South Africa KM CONSULTING Full time_**ACCOUNTING & TAX TEAM LEADER, R25-R30k, Lynnwood Pta East**_ Well Established Upmarket high end Financial Solutions Company is hiring. Ready to take your career to the next level? Join our dynamic Team! Financial Degree with completed articles Tax Practitioner (Adv) Exceptional leadership qualities - supervise article clerks Valid driver’s license...
-
Accounting & Tax Team Leader
6 months ago
Pretoria, South Africa KM CONSULTING Full time_**☆- ☆ ACCOUNTING & TAX TEAM LEADER, R25-R27k, Pta East ☆- ☆**_ Well Established Upmarket high end Financial Solutions Company is hiring. Ready to take your career to the next level? Join our dynamic Team! Relevant Financial Qualification Tax Practitioner (Adv) Exceptional leadership qualities - supervise article clerks Valid driver’s license...
-
Accounting & Tax Team Leader
7 months ago
Pretoria, South Africa KM CONSULTING Full time_**ACCOUNTING & TAX TEAM LEADER, R25-R27k, Pta East**_ Well Established Upmarket high end Financial Solutions Company is hiring. Ready to take your career to the next level? Join our dynamic Team! Relevant Financial Qualification Tax Practitioner (Adv) Exceptional leadership qualities - supervise article clerks Valid driver’s license and own transport...
-
Team Leader
3 weeks ago
Pretoria, South Africa University of Fort Hare Full timeErasmuskloof (in the east of Pretoria) Opportunity exists with established company in the ICT sector for Team Leader to manage and lead installation team. Strong team leading capabilities and at least 4 years installation experience is essential. Responsibilities: - Project managing a project on-site and assigning tasks - Ensuring proper Health and Safety...
-
Sales Operations Team Leader
6 months ago
Pretoria, South Africa FirstRand Full timeJob Description The Sales Operations Team Leader leads a team and ensures that staff are equipped and able to meet operational targets The incumbent deals with escalated customer queries and promotes the Bank's products and services Hello Future Sales Operations Team Leader Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters...
-
Production Team Leader
7 months ago
Pretoria, South Africa RCL FOODS Careers Full time**We grow what matters!!!** RCL Foods is currently seeking an experienced **Production Team Leader** to join our **Beverages Division.** RCL FOODS entrusts the Team Leader to be responsible for the Shift - Directly supervising hourly production and packing to meet production plan. Drive daily production activities with effective communication and...
-
IT Technical Support Team Leader
7 months ago
Pretoria, South Africa Isilumko Staffing Full timeA leading Financial Services Provider is looking for a Technical Support Team Leader - 1. _Lead Technical Support Team_ - Provide reports to management on call closure status and first line support related matters - Implement processes to ensure calls are closed timeously - Liaise with all necessary stakeholders and provide feedback to business and IT...