IT Support Team Lead
2 months ago
We are seeking a highly skilled and experienced IT Support Team Lead to join our IT Communications department as a Team Leader for the Technical Support division within a call center environment.
Key Responsibilities:
- Lead a technical support team to provide hardware and software support (LAN & WAN)
- Provide 2nd line support to users, investigate and provide solutions (TCF)
- Manage finance, procurement, and asset management
Requirements:
- Matriculation required
- National Diploma in IT (advantageous)
- A+ and N+ certifications
- 5 years of experience in 2nd and 3rd line Support
- Team lead experience
Desirable Skills:
- Leadership
- Communication
- Computer Literacy
This is a fantastic opportunity for an IT professional to take on a leadership role and contribute to the success of our IT Communications department.
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