Consultant - Technical Support Expert

5 months ago


Pretoria, South Africa International Water Management Institute Full time

The Groundwater for Advancing Resilience (G4DR) in Africa project aims to enhance water security and resilience in Africa by unlocking the potential of sustainable groundwater development and management. It will do this through support to the Secretariat of the African Ministers’ Council on Water (AMCOW-Sec). Within the framework of the AMCOW groundwater program (APAGroP), project activities will focus on improving groundwater assessment and monitoring and enhancing groundwater governance. A network of regional centers will contribute to implementing a program of activities broadly categorized into the following five components:

- Strategic Planning: Supporting AMCOW through their Pan-African Groundwater Program (APAGroP).
- Evidence and Capacity for G4DR in Africa: Identifying aquifers that present risks and opportunities to water security and resilience, informing strategic planning and investments.
- Demonstrating benefit: Utilizing evidence-based planning to realize on-the-ground impacts in pilots.
- Incorporating G4DR into pan-African Youth Forums: Enhancing beyond-project capacity, outreach, networking, and uptake of long-term workable and sustainable strategies and solutions.
- Supporting Knowledge Management and M&E: Supporting capture, exchange, and dissemination of key project advancements, as well as evaluation of project progress relative to targets.

G4DR success will be gauged by the direct water security and resilience benefits achieved through enhanced consideration of groundwater in planning. More profoundly, the project will achieve success if it strengthens processes and systems across institutions and scales so that the promotion of groundwater in planning and management is sustained. FAO is the GEF Implementing Agency. The International Water Management Institute (IWMI) is the executing agency, in partnership with the African Ministers' Council on Water (AMCOW), the International Institute for Applied Systems Analysis (IIASA), and the Ministry of Water and Mining (Benin), the Ministry of Water Resources (Malawi), the National Directorate of Water Resources Management (Mozambique), the Ministry of Water and Village Hydraulics (Togo), and the Ministry of Water and Environment (Uganda).

**SCOPE OF WORK**:
The Technical Support Expert (TSE) will perform a coordinating role for IWMI-executed Groundwater for Advancing Resilience (G4DR) project. The TSE will forge an enabling environment among project team members, implementation partners, and key stakeholders for the timely delivery of project outputs. The Technical Support Officer will work closely with the CTA and the Financial Support Officers to support the implementation of all project activities. The Technical Support Officer will be contracted by IWMI, the Executing Agency of this project.

**DUTIES & RESPONSIBILITIES**:
The Technical Support Expert will be responsible for supporting the CTA with managing the project and communicating with the project teams, as well as supporting project management systems, procurement, travel, and reporting. The TSE will assist the CTA with the following technical tasks:

- Support the project leader by keeping on track country work plans and activities for the project team.
- Create a project management calendar and track project portfolios, outputs, progress-reporting updates, and overall project progress, including deliverables, and provide administrative support to the Project Leaders to ensure that agreed timelines are adhered to.
- Contribute to preparing accurate and timely project reports and ensure consistency across information presented to stakeholders.
- Monitor ongoing program plans, budgets, progress, highlight potential risks to program delivery, and provide solutions where applicable.
- Lead the preparation of progress monitoring reports and support the soft aspects of technical report production.
- Liaise with IWMI PMO and finance to ensure efficient coordination.
- Coordinate with external project partners on project progress & financial management.
- Support awareness-raising efforts and communication strategies, including writing and disseminating blogs to promote project outputs and outcomes.
- Prepare and deliver international and national workshops with relevant stakeholders.
- Prepare and deliver in-country workshops with Government, private investors, donors, and NGOs.
- Assist the project leader in other possible areas of the project management life cycle as needs arise.
- Organize, facilitate, attend, and participate in meetings, prepare meeting minutes, and ensure follow-up on necessary actions and decisions from meetings with project teams and implementing partners for effective coordination and planning.
- Support team members in preparing presentation material and translating research material into products for a broader audience (e.g., blogs, briefs, manuals, guidelines).

**Requirements**:
**MINIMUM EDUCATIONAL QUALIFICATIONS & KNOWLEDGE**:
**Essential,**
- A bache


  • Technical Consultant

    5 months ago


    Pretoria, South Africa GreenHouse Energy Consulting (GreenHouse) Full time

    Job Title: Technical Consultant - Solar and Battery Power Systems Company: GreenHouse Energy Consulting Location: Centurion, Gauteng (Expanding to Western Cape) **Job Type**: Full-Time **About GreenHouse Energy Consulting**: GreenHouse Energy Consulting is a leading EPC (Engineering, Procurement, and Construction), providing turnkey high-quality solar...


  • Pretoria, Gauteng, South Africa Emporium Full time

    We are seeking a highly skilled Technical Support Services Expert to join Emporium. The ideal candidate will be responsible for providing technical and non-technical assistance to our clients, conducting training and onboarding sessions, and resolving issues at the back end of our systems using SQL.This role requires excellent problem-solving skills, a...


  • Pretoria, South Africa Core Group Full time

    Store - Technical Support iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical...


  • Pretoria, South Africa TreasuryONE Full time

    TreasuryONE Technologies is rapidly expanding and seeking a highly skilled Support Treasury Consultant to join our dynamic team. As a key member of our support desk, you will play a crucial role in delivering exceptional service to our growing client base. **Responsibilities**: - Assist clients with Day-to-Day Support - Provide expert guidance and support...


  • Pretoria, South Africa Panagora Group Full time

    **Job Information**: Project/Activity - USAID/South Africa TSS Industry - USAID City - Pretoria State/Province - Gauteng Country - South Africa Zip/Postal Code - 0002 HIghest Level of Education - Master's Degree Work Experience - 3-5 years General Summary or Background The Technical Support Services (TSS) Activity helps USAID/Southern Africa and...


  • Pretoria, Gauteng, South Africa Emporium Full time

    We are seeking an experienced Technical Support Expert with a strong background in SQL and exceptional communication skills to join our team at Emporium.As a Technical Support Expert, you will be responsible for providing technical assistance to our clients, conducting training and onboarding sessions, and resolving issues using SQL queries.This role...


  • Pretoria, Gauteng, South Africa On Line Personnel Full time

    Job Position: Technical Field Force Specialist – Motor Dealer Network/Automotive IndustryRef: 4874Location: PretoriaEstimated Salary: R35,000 to R48,000 per month (commensurate with qualification and experience + benefits)Job Description:We are seeking a highly skilled Senior Automotive Technical Consultant to join our team at On Line Personnel. As a...


  • Pretoria, Gauteng, South Africa ALOS Innovative Workforce Solution Full time

    About the Job:We are seeking an experienced SAP FI Consultant to join our team at ALOS Innovative Workforce Solution.Job Summary:The successful candidate will be responsible for providing expert-level support in the implementation, configuration, and maintenance of SAP Financials (FI) modules.Key Responsibilities:Provide technical guidance and support to the...


  • Pretoria, South Africa Panagora Group Full time

    **Job Information**: Date Opened - 10/24/2024Number of Positions - 1Project/Activity - USAID/South Africa TSSIndustry - USAIDJob Type - Short Term Technical (consultant)City - PretoriaState/Province - GautengCountry - South AfricaZip/Postal Code - 0002HIghest Level of Education - Master's DegreeWork Experience - 7-10 years**Background to TSS**: The Technical...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    Technical Support Consultant OpportunitybeBee Professionals is seeking a skilled Technical Support Consultant to provide exceptional technical assistance to our customers.Key Responsibilities:Provide technical support via phone, email, and other channelsTroubleshoot customer issues and deliver effective solutionsDocument customer interactions and...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    Technical Support Consultant OpportunitybeBee Professionals is seeking a skilled Technical Support Consultant to provide exceptional technical assistance to our customers.Key Responsibilities:Provide technical support via phone, email, and other channelsTroubleshoot customer issues and deliver effective solutionsDocument customer interactions and...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    Technical Support ConsultantbeBee Professionals is seeking a skilled Technical Support Consultant to provide exceptional technical assistance to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and other channelsTroubleshoot customer issues and deliver effective solutionsDocument customer interactions and...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    Technical Support Consultant OpportunitybeBee Professionals is seeking a skilled Technical Support Consultant to provide exceptional technical assistance to our customers.Key Responsibilities:Provide technical support to customers via various channelsTroubleshoot customer issues and deliver effective solutionsDocument customer interactions and...


  • Pretoria, Gauteng, South Africa People Dimension Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely and professional...

  • Technical Experts

    5 months ago


    Pretoria, South Africa Chemonics International Full time

    Chemonics seeks experts for the anticipated five-year $30-$35 million USAID-funded Resilient Cities Limpopo Activity. The purpose of this activity is to increase access to safely managed and reliable critical services—namely water, sanitation, and solid waste management— for urban residents in the Limpopo River Basin. The activity will achieve this by...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    BeBee Professionals is seeking a skilled Technical Support Consultant to provide top-notch technical assistance to our clients. The ideal candidate will possess a strong background in computer science or a related field, with a minimum of two years of experience in a technical support role. Key responsibilities include troubleshooting and resolving technical...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    BeBee Professionals is seeking a skilled Technical Support Consultant to provide top-notch technical assistance to our clients. The ideal candidate will possess a strong background in computer science or a related field, with a minimum of two years of experience in a technical support role. Key responsibilities include troubleshooting and resolving technical...


  • Pretoria, Gauteng, South Africa Netsurit Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Netsurit. As a Technical Support Specialist, you will be responsible for providing high-end, proactive and reactive technical support to our client portfolio.Key Responsibilities:Design and implement projects as per client requirements and...


  • Pretoria, Gauteng, South Africa People Dimension Full time

    Job Title: Technical PDM ConsultantSOLIDWORKS PDM Solutions DeliveryWe are seeking a highly skilled Technical PDM Consultant to join our team at People Dimension. As a Technical PDM Consultant, you will be responsible for delivering SOLIDWORKS PDM based solutions to our customers on time and within budget. You will provide technical support on queries...


  • Pretoria, South Africa Prokon Full time

    **Calling on all Civil and Structural Engineers, PROKON is growing, do you want to be part of our team?** **COMPANY DESCRIPTION** PROKON is a global software company with a presence in over 140 countries, empowering structural engineers with a design software solution. With our structural analysis and design software we are dedicated to meet the demands of...