Team Leader: Technical Support

A leading Financial Services Provider is looking for a Technical Support Team Leader - 1. _Lead Technical Support Team_ - Provide reports to management on call closure status and first line support related matters - Implement processes to ensure calls are closed timeously - Liaise with all necessary stakeholders and provide feedback to business and IT...

**Responsibilities**: Drafting reports - call closure stats and 1st line support matters Process implementation and driving continuous improvement (For call closures) Stakeholder engagement Assigning JIRAS Escalating calls to 3rd Line and other teams LAN and WAN support Installing software Troubleshooting Assembling of computer Maintain and repair...

Gauteng, Pretoria East Customer Care Technical Team Leader - Pretoria East, Gauteng Our client is looking for a **Technical Team Leader** to join their Customer Care team at their branch in Pretoria East. **Key responsibilities**: - People management: leading and developing a team of customer care agents. - Providing technical advice - Ensure all...

**IT Infrastructure Team Leader** **Purpose** The Infrastructure Team Leader role is to ensure the operation of the infrastructure team within the IT department is streamlined and aligned with the business objectives and operational plan. **Responsibilities**: - Planning, designing, and implementing IT-related activities ICT Infrastructure - Provide...

Applications are invited for the **Team Leader - NOC **position to be based in **(enter town / region)** **PURPOSE OF THE ROLE**: The role of the Network Operations Centre (NOC) Team Leader is to manage the activities and performance of their respective NOC Team members within the Region. This is an integral role within the Region and the NOC Team Leader...

Applications are invited for the** Team Leader - Field Operations** position to be based in **Tshwane.** **PURPOSE OF THE ROLE**: The Field Operations Team Leader is responsible for managing all field services relating to CPE (Customer Premises Equipment) installations, customer technical support (Call Outs), and quality assurance. **Key Performance Areas...

-The main purpose of this position is to supervise administrative support processes and ensure that quality administrative support services are duly provided in support of the operations of the National Payment System Department (NPSD) at the South African Reserve Bank (SARB). -Detailed Description Plan and allocate work, supervise quality, and facilitate...

Job Introduction G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Team Leader based at our operations in Midrand. G4S Cash Deposita has an opportunity for an Team Leader within our Operations department based at our operations in Midrand. This role provides technical support and customer service by...

The Groundwater for Advancing Resilience (G4DR) in Africa project aims to enhance water security and resilience in Africa by unlocking the potential of sustainable groundwater development and management. It will do this through support to the Secretariat of the African Ministers’ Council on Water (AMCOW-Sec). Within the framework of the AMCOW groundwater...

..At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility...

Applications are invited for the **Technical Support Agent**position to be based in **Tshwane**. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First Line Customer Support**: - Provide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively. - Manage incoming calls by...

Our client in the Automotive Industry is looking for a **Workshop Team Leader** to join their team. **Requirements**: - Senior Certificate (Grade 12). - Computer literate (Office suite). - Valid Drivers license. - Motor Dealership workshop experience (2 years supervisory). - Qualified Master Technician. - Management diploma. - An effective understanding of...

**DSV - Global transport and logistics** Location: Silverton, Pretoria Job Posting Title: Team Leader, Operations Time Type: Full Time **_ Qualifications:_** Matric **_Additional Computer Skills_** Exposure to Warehouse Management systems preferred **_Job-related Requirements:_** - 2yrs+ experience in an Automotive Production environment - 1yr+...

The position of the Team Leader is it to lead a team of multi skilled call center agents within the customer service environment to ensure that all Service targets are met accordingly. Team Leaders are expected to maintain the quality of the service from the agents and to ensure that it is delivered in line with the AVBOB. You will be working for a company...

**Job ID**: 87157**Date Posted**: Posted 4 hours ago**Location**: Pretoria**Job Title**: TEAM LEADER - PRETORIA - GAUTENG SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION and EXPERIENCE Essential - A certificate at NQF Level 5; - A diploma will be added as an advantage; - Must have previous experience in managing team; Be computer literate; - Possession of...

**Synopsis** **We are seeking a highly motivated Robotic Team Leader to join our dynamic team in the automotive space.**: **Responsibilities**: - Lead a team of technicians and artisans responsible for maintaining robotic equipment and automated production systems. - Ensure optimal equipment uptime by implementing strategies to reduce Mean Time To Repair...

The **Team Leader **will be required to provide support to the Regional Manager through the implementation of the following **Key Performance Areas (KPAs)**: - To manage the daily operations of the CLO Unit; - Set performance targets, plans, and goals for the Client Liaison Officers against the operational plan; - Conduct feedback sessions regularly on set...

_**☆- ☆ ACCOUNTING & TAX TEAM LEADER, R25-R27k, Pta East ☆- ☆**_ Ready to take your career to the next level? Join our dynamic high end Financial Solutions Company and make your mark in the world of Business and Finance! Tax Practitioner (Adv) Exceptional leadership qualities - supervice article clerks Valid driver’s license and own transport...

_**ACCOUNTING & TAX TEAM LEADER, R25-R27k, Pta East**_ Well Established Upmarket high end Financial Solutions Company is hiring. Ready to take your career to the next level? Join our dynamic Team! Relevant Financial Qualification Tax Practitioner (Adv) Exceptional leadership qualities - supervise article clerks Valid driver’s license and own transport...

_**ACCOUNTING & TAX TEAM LEADER, R25-R27k, Pta East**_ Well Established Upmarket high end Financial Solutions Company is hiring. Ready to take your career to the next level? Join our dynamic Team! Financial Degree with completed articles Tax Practitioner (Adv) Exceptional leadership qualities - supervise article clerks Valid driver’s license and own...