Customer Experience Specialist
1 month ago
Bringing smiles is what we do at TTEC...
As a Customer Service Representative - Brand Support, you'll be part of creating and delivering amazing customer experiences while experiencing an award-winning employment experience and company culture.
What You'll Be Doing
- Answer incoming communications and resolve customer issues before escalating to the next level.
- Conduct research to provide B2B answers for Retailers to resolve their issues.
- Sending emails/making outbound calls to ensure workload is logged appropriately.
What You Bring to the Role
- 1+ year of customer service experience.
- 1+ year or more post-secondary education or 2 years of equivalent experience.
- High school diploma or equivalent.
- Recognize, apply and explain your product or service knowledge.
- Computer experience.
What You Can Expect
- Supportive of your career and professional development.
- An inclusive culture and community-minded organization where giving back is encouraged.
- A global team of curious lifelong learners guided by our company values.
- Base wage starting at R9000 per month plus performance bonus opportunities.
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
-
Customer Experience Associate Lead
3 weeks ago
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAre you a customer experience enthusiast with a passion for delivering exceptional service? We are seeking an experienced Customer Service Adviser to join our global team. As a Customer Experience Associate Lead, you will play a vital role in providing high-quality responses to customers, maintaining performance standards, and attending to high volumes of...
-
Customer Experience Representative
2 weeks ago
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAbout Customer Service Adviser RoleWe are seeking a highly skilled Customer Service Adviser with webchat and voice experience to join our global team at Customer Experience People SA Ltd.Key Responsibilities:Provide high-quality responses to customers, maintaining performance standards and handling high volumes of calls/chats/emails.Proactively identify...
-
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeAt Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...
-
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeJob OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...
-
Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeWe are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...
-
Customer Experience Specialist
5 days ago
Cape Town, Western Cape, South Africa Merand Corbett & Associates Full timeJob Title: Customer Experience SpecialistAt Merand Corbett & Associates, we are seeking a skilled Customer Experience Specialist to join our team. As a key member of our sales and support department, you will be responsible for ensuring customer needs are met and identifying opportunities for growth.Responsibilities:Resolve customer queries in a timely and...
-
Customer Experience Specialist
1 month ago
Cape Town, Western Cape, South Africa takealot Full timeJob OverviewWe are seeking a highly skilled Customer Experience Specialist to join our dynamic team in Cape Town, South Africa.Key Responsibilities:Manage inbound customer queries and provide timely support to ensure exceptional customer experience.Process purchase orders and coordinate with suppliers and distribution centers to ensure timely delivery to...
-
Customer Experience Specialist
1 month ago
Cape Town, Western Cape, South Africa MRI Software Full timeAbout UsMRI Software is a global leader in real estate software, dedicated to improving people's lives through flexible and game-changing solutions.Job OverviewThis role offers an exciting opportunity to join our team as a Customer Experience Specialist, providing exceptional support to our clients.Salary and BenefitsWe offer a competitive salary of $60,000...
-
Customer Experience Specialist
2 months ago
Cape Town, Western Cape, South Africa Jai Search Consultancy Full timeAbout the Role: We are seeking a highly skilled Customer Experience Specialist to join our team at Jai Search Consultancy. This individual will be responsible for delivering exceptional customer experiences via various communication channels.Main Responsibilities:• Deliver an excellent customer experience• Provide comprehensive support to customers,...
-
Customer Experience Specialist
13 hours ago
Cape Town, Western Cape, South Africa Emporium Human Capital Full timeEmporium Human Capital is committed to delivering exceptional customer experiences.To achieve this goal, we seek a talented Customer Experience Specialist to join our team.This individual will be responsible for designing and implementing comprehensive customer support strategies, delivering high-quality training, and collaborating with clients to drive...
-
Customer Experience Specialists
4 weeks ago
Cape Town, Western Cape, South Africa Tower Group Full timeWe are seeking experienced Customer Experience Specialists to join Tower Group. This role is perfect for individuals who enjoy interacting with customers and providing exceptional service.Key Responsibilities:Customer Service: Provide first-line support to customers, addressing their queries and concerns related to vehicle rentals, reservations, and other...
-
Customer Experience Specialist
4 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Summary:WNS Global Services is seeking a Customer Experience Specialist to join our team in Claremont. This exciting opportunity requires an individual with exceptional communication skills to provide customers with a first-class service experience in a contact center environment.About the Role:We are looking for high-performance individuals who can...
-
Customer Experience Specialist
3 weeks ago
Cape Town, Western Cape, South Africa OneCart Full timeJob Title: Customer Experience Specialist - RetailThe ideal candidate will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction in a fast-paced retail environment.
-
Customer Experience Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Boldr Full timeJob SummaryWe are seeking a Customer Experience Specialist to join our team at Boldr. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring that their needs are met and exceeded.About the RoleThis is an exciting opportunity for someone who is passionate about delivering top-notch...
-
Customer Experience Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Chuma Hini Marketing Full timeWe are currently seeking a skilled Customer Experience Specialist to play a vital role in helping us achieve our vision of delivering exceptional customer service. As a key member of our sales team, you will be responsible for building strong relationships with customers, providing personalized advice, and ensuring they receive the best possible...
-
Personalized Customer Experience Specialist
13 hours ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeWe are seeking a highly skilled Personalized Customer Experience Specialist to join our team at West Coast Personnel. As a key member of our customer success function, you will be instrumental in evolving our customer support team into a comprehensive customer success function.Your primary responsibilities will include analyzing key account statistics and...
-
Customer Experience Specialist
3 weeks ago
Cape Town, Western Cape, South Africa TTEC Full timeJob Title: Customer Experience SpecialistWe are seeking a highly skilled and compassionate Customer Experience Specialist to join our team in Western Cape.About the Role:As a Customer Experience Specialist, you will be responsible for resolving customer issues in a timely and professional manner.During a Typical Day, You WillAnalyze and resolve customer...
-
Customer Experience Leadership Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Plus1X Solutions (Pty) Ltd Full timeAt Plus1X Solutions (Pty) Ltd, we're seeking a Customer Experience Leadership Specialist to drive our service delivery efforts and exceed customer expectations.This role involves building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service standards.We require expertise in...
-
Customer Experience Specialist
3 weeks ago
Cape Town, Western Cape, South Africa TTEC Full timeTTEC is a global company that makes customers happy. Since 1982, we've helped leading brands deliver exceptional customer experiences through our unique blend of humanity and technology.About the RoleWe're seeking a Customer Experience Specialist to join our team in Cape Town, South Africa. As a key member of our night shift, you'll be responsible for...
-
Retail Customer Experience Specialist
13 hours ago
Cape Town, Western Cape, South Africa Armstrong Appointments Full timeWe are looking for a highly motivated Retail Customer Experience Specialist to join our team at Armstrong Appointments in Cape Town. In this role, you will be responsible for integrating disparate sources of information into coherent business messages easily translatable to strategy/action.The estimated salary for this position is R1,150,000 per annum,...