Customer Liaison Expert

3 weeks ago


Randburg, Gauteng, South Africa IOCO Full time
Your Expertise

To succeed in this position, you should have:

  • 1-2 years of experience in an IT service desk environment.
  • 1-2 years of customer service experience.
  • 1-2 years of First call resolution experience.

You will also require:

  • A+, N+ or higher certifications.
  • Preferred: ITIL v3 or ITIL 4 certification.

We offer a permanent position in Randburg, with an office-based work environment.



  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title: Dialer Optimization ExpertWe are seeking an experienced Dialer Optimization Expert to join our team at iSON Xperiences. The ideal candidate will be responsible for managing and optimizing our outbound dialing system, ensuring efficient and effective customer contact.Key Responsibilities:Manage and maintain outbound dialer system, including...


  • Randburg, Gauteng, South Africa IOCO Full time

    About the JobWe are seeking a skilled Technical Customer Service Representative to join our team at iOCO Infrastructure Services. The ideal candidate will have 1-2 years of experience in an IT service desk environment, with a strong background in customer service and first-call resolution.Key Responsibilities- Deliver exceptional customer service and...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Vodacom Add-On Lines Conversion Expert Job Summary:We are seeking an experienced and skilled Vodacom Add-On Lines Conversion Expert to join our Contact Centre team. The successful candidate will be responsible for converting data leads into successful sales, focusing on upselling and cross-selling of relevant products.About the Role:The Vodacom Add-On Lines...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    About the Role: At iSON Xperiences, we are committed to delivering exceptional customer experiences. As a Claims Handling Expert, you will be responsible for resolving claims efficiently and effectively while maintaining a high level of customer satisfaction.Key Responsibilities:Evaluate claims and determine their validity.Communicate with customers...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    iSON Xperiences seeks an accomplished Customer Experience Agent to enhance our Randburg-based team's performance in the Customer Service space.This Contract role offers an exciting opportunity to work in a dynamic environment, focusing on delivering remarkable customer experiences.Estimated annual salary: R165,000, taking into account local market rates and...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job SummaryiSON Xperiences is looking for an Insurance Policy Conversion Expert to work from our office in Randburg. As part of our team, you will be responsible for converting leads into policyholders by conducting outbound telephonic calls.Duties and ResponsibilitiesConduct outbound calls to convert leads into policyholdersAssess customer needs and...


  • Randburg, Gauteng, South Africa IOCO Full time

    Key ResponsibilitiesEfficiently log and allocate incoming calls, collaborating with engineers to ensure all calls are attended to and closed.Ensure accurate call logging within our ITSM tool as per operational processes.Assist the team during work overload and maintain general administration tasks.Maintain exceptional customer liaison, interacting...


  • Randburg, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Job DescriptionStaff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC is seeking a Technical Product Content Trainer to join our team. The successful candidate will be responsible for developing and delivering comprehensive training programs to internal and external customers, ensuring excellent product knowledge and delivery.The ideal candidate...


  • Randburg, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    We require a highly motivated individual with 5-7 years of experience in a similar role. A relevant degree or diploma in a related field is preferred, along with ETDP qualification and experience working with customer requirements and feedback.In return, we offer a competitive salary, a dynamic and supportive work environment, and opportunities for...

  • IT Support Specialist

    3 weeks ago


    Randburg, Gauteng, South Africa IOCO Full time

    Job OverviewA career opportunity has arisen for a skilled IT Support Specialist to join our team at iOCO Infrastructure Services. As an IT Support Specialist, you will play a vital role in delivering exceptional customer service and technical support to our clients.The ideal candidate will possess 1-2 years of experience in an IT service desk environment,...


  • Randburg, Gauteng, South Africa Dante Personnel Full time

    Job OverviewWe are seeking highly skilled and motivated individuals to join our team as Recruitment Consultants in Johannesburg. This is an exceptional opportunity for talented professionals to develop their careers and make a significant impact in the recruitment industry.About the RoleThis role involves identifying and recruiting top talent for various...


  • Randburg, Gauteng, South Africa First Degree Recruitment Full time

    We are looking for a highly skilled Vehicle Maintenance Specialist to join our team at First Degree Recruitment in Randburg.About the RoleThis is an exciting opportunity to work with a reputable vehicle dealership, maintaining a fleet of vehicles to the highest standards.Key Responsibilities:Carry out regular maintenance checks and repairs on...


  • Randburg, Gauteng, South Africa Liberty Standard Bank Group 2 Full time

    We are seeking a dynamic and entrepreneurial-minded professional to join our Randburg offices as a Senior Financial Portfolio Manager. Liberty, SA's leading long-term insurer has been at the forefront of the African financial services landscape for nearly 60 years. With a presence in 16 countries across Africa, we have grown from being a South African life...


  • Randburg, Gauteng, South Africa First Degree Recruitment Full time

    A well-established vehicle dealership in Randburg requires an experienced mechanic to maintain the high standards of their service department.Job OverviewWe are seeking a skilled automotive technician to join our team in Randburg. As a key member of our service department, you will be responsible for ensuring that all vehicles receive exceptional maintenance...


  • Randburg, Gauteng, South Africa Dante Personnel Full time

    Job Title: Senior Talent Acquisition SpecialistEstimated Salary: R150,000 - R220,000 per annumAbout Us:We are a leading recruitment agency, dedicated to providing exceptional staffing solutions to our clients. Our team of expert recruiters is passionate about building long-lasting relationships with candidates and clients alike.We believe that work should be...


  • Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001001 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Police, Security and Protective**Location**:Randburg**Contract**:Permanent**Remuneration**:MARKET RELATED**EE position**:Yes**Introduction**: Tracker requires the Services of a Law Enforcement Liaison Officer that will fulfill the...


  • Randburg, South Africa Tracker South Africa Full time

    **Position summary**: **Industry**:IT & Internet**Job category**:SHEQ and Security Work**Location**:Randburg**Contract**:Permanent**EE position**:Yes**About our company**: **Introduction**: Tracker requires the Services of the Law Enforcement Liaison Officer - Level I that will fulfil the following key functions: **Job description**: **Recovery Rate**: -...


  • Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001290 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Operations Management**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: **Operational Activities** - Recovery of stolen or hijacked vehicles. -...

  • Customer Service

    7 months ago


    Randburg, South Africa Signa Group Full time

    **MAIN JOB PURPOSE** **DUTIES** - Answer the switchboard and respond to electronic correspondence professionally. - Handle enquiries and complaints and direct them to the right person in the right Signa entity. - Take messages and/or transfer calls professionally. - Engage with customers in a remarkable customer service manner/client-centric manner. - Give...


  • Randburg, South Africa Tracker South Africa Full time

    **Position Summary**: **Industry**:IT & Internet**Job category**:Client Services**Location**:Randburg**Contract**:Permanent**Remuneration**:MARKET RELATED**EE position**:Yes**Introduction**: **Job description**: **The incumbent will be expected to**: - Co-ordinate and maintain activation correspondence and supply feedback clients and intermediaries - Assist...


  • Randburg, South Africa FirstRand Full time

    Job Description Hello Future Customer Service Solutions Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment...


  • Randburg, South Africa Shapiro Shaik Defries & Associates Full time

    Job Role To facilitate communication, collaboration, and information sharing between the organization and their clients. Qualification & Experience Minimum Matric qualification is mandatory. Relevant tertiary qualification is advantageous. Minimum 2 years’ experience with internal cross-functional teams and external stakeholder management preferably...

  • SAP S&d Consultant

    7 months ago


    Randburg, South Africa Dimension Data Full time

    **SAP S&D Consultant (MM & SD)** Starting as soon as possible, for a 12 month contract Work is onsite, fulltime, based in Randburg Consultants need to be vaccinated **Key Performance Objectives - Tasks**: - SAP Consultant must have extensive knowledge of both SAP MM and SAP SD - Act as a SAP S&D SME (Subject Matter Expert) for BAU and Projects -...

  • IT Account Manager

    6 days ago


    Randburg, South Africa DataTech Recruitment Full time

    Experienced IT Account Manager required in Randburg. You will need a minimum of 3 years’ IT Technical experience together with 5+ year’s sales experience in the Private Sector. You will be responsible to manage existing business and drive new business (hunting and farming), along with performing cost-benefit analysis and return-on-investment analysis....


  • Randburg, South Africa MyCalling Full time

    Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company which is a broadcasting and cable television giant. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international...


  • Randburg, South Africa MyCalling Full time

    Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company which is a broadcasting and cable television giant. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international...


  • Randburg, South Africa Apac Enterprise Trading CC Full time

    **Order Entry Representative ( Intermedium Position).** Well established Packaging Firm in Northriding **Duties & Responsibilities**: Client correspondence Must have good math skills & excellent client liaison. Should be a quick learner and work well in a team; multitask, improvise and work in a pressurized environment. Data Capturing, Pastel and...

  • Order Processing Clerk

    7 months ago


    Randburg, South Africa Apac Enterprise Trading CC Full time

    **Orders Processing Clerk ( Intermedium Position).** Well established Packaging Firm in Northriding **Duties & Responsibilities**: Client correspondence Must have good math skills & excellent client liaison. Should be a quick learner and work well in a team; multitask, improvise and work in a pressurized environment. Data Capturing, Pastel and Customer...

  • Bookkeeper

    5 days ago


    Randburg, South Africa Lutge Signs Africa Pty (Ltd) Full time

    Minimum of Three Years experience - Bookkeeping to trial balance - Includes income statements - Include producing Balance sheet - Journals - Petty Cash - Pastel Payroll - Loading Payments on Business banking - Supplier Recons - Customer and Supplier age analysis - Invoicing and Client Liaisons - Debt collecting - General admin and HR functions List above is...

  • Branch Manager

    7 months ago


    Randburg, South Africa Futurelink Global Recruitment Full time

    **Introduction** Our client, who is a well established manufacturer, is looking for an experienced branch manager to lead their retail office in Johannesburg. **Duties & Responsibilities** The provided information outlines the responsibilities and tasks involved in the general management of a branch. The key duties and roles include: Administration:...


  • Randburg, South Africa HotelJobs.co.za Full time

    Catering Manager | Randburg | Retirement Village We are looking for experienced **CATERING MANAGER to **manage the efficient operation of the food production and services of a unit located in Randburg's retirement village, and in accordance with the service level agreement. Main responsibilities: - Financial Management - Systems and Controls - Purchasing...

  • Mis Operational Expert

    7 months ago


    Randburg, South Africa FirstRand Full time

    Job Description To provide intelligent business information to management that informs their strategic people management practices through the provision of regular MIS reports based on a complete and clear understanding of the database including the co-ordination and management of changes to the MIS database, the streamlining of MIS reports and processes -...

  • Order Processing Clerk

    7 months ago


    Randburg, South Africa Apac Enterprise Trading CC Full time

    **Job description** **Introduction** **Order Processing Clerk** Well-established Packaging Firm based in Northriding, Randburg. **Duties & Responsibilities** Client correspondence Must have good math skills & excellent client liaison. Should be a quick learner and work well in a team; multitask, improvise and work in a pressurized environment. Data...

  • Order Processing Clerk

    7 months ago


    Randburg, South Africa Apac Enterprise Trading CC Full time

    Well-established Packaging Firm based in Northriding, Randburg. **Duties & Responsibilities** Client correspondence Must have good math skills & excellent client liaison. Should be a quick learner and work well in a team; multitask, improvise and work in a pressurized environment. Data Capturing, Pastel and Customer Services experience would be an...

  • Project Manager

    4 hours ago


    Randburg, South Africa Irdeto Full time

    **Who we are**: Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including...