IT Service Desk Representative
3 weeks ago
- Efficiently log and allocate incoming calls, collaborating with engineers to ensure all calls are attended to and closed.
- Ensure accurate call logging within our ITSM tool as per operational processes.
- Assist the team during work overload and maintain general administration tasks.
- Maintain exceptional customer liaison, interacting professionally at all times.
- FOLLOW appropriate escalation procedures when required.
- Adhere to client-specific Operational Manuals.
In this role, you will be responsible for providing top-notch customer service while working well under pressure.
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Technical Customer Service Representative
3 weeks ago
Randburg, Gauteng, South Africa IOCO Full timeAbout the JobWe are seeking a skilled Technical Customer Service Representative to join our team at iOCO Infrastructure Services. The ideal candidate will have 1-2 years of experience in an IT service desk environment, with a strong background in customer service and first-call resolution.Key Responsibilities- Deliver exceptional customer service and...
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Help Desk Analyst
3 weeks ago
Randburg, Gauteng, South Africa IOCO Full timeJob DescriptionWe are seeking a Help Desk Analyst to join our team at iOCO Infrastructure Services. The ideal candidate will have 1-2 years of experience in an IT service desk environment, with a strong background in customer service and first-call resolution.Main Responsibilities
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Customer Service Representatives
1 month ago
Randburg, Gauteng, South Africa Tailormade Solution Full timeWe are looking for skilled Customer Service Representatives to join our team at Tailormade Solution in Randburg. This is a fantastic opportunity for individuals who enjoy interacting with customers and providing exceptional service.About the JobThe ideal candidate will have excellent communication skills, be able to work under pressure, and possess good...
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Front Desk Associate
1 month ago
Randburg, Gauteng, South Africa HR Human Solutions Agency Full timeJob Description:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at HR Human Solutions Agency. This is an excellent opportunity for someone who is passionate about delivering exceptional service and creating memorable experiences for our guests.Responsibilities:Welcome and assist guests in a friendly and professional...
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Customer Service Representative
1 month ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAt iSON Xperiences, we are seeking a highly skilled Customer Service Representative to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a knack for resolving complex issues.Main Responsibilities:To provide timely and effective assistance to customers via phone calls, ensuring that...
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SASSA Customer Service Representative
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAs a valued member of the iSON Xperiences team, we are seeking an exceptional Customer Service Representative to join our dynamic organization in Randburg.This fixed-term contract role is perfect for individuals passionate about delivering outstanding customer experiences.We estimate the salary for this position to be around R150,000 per annum, based on...
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Customer Service Representative
1 month ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAbout iSON XperiencesiSON Xperiences is a dynamic organization dedicated to delivering exceptional experiences. We are seeking a highly skilled Customer Service Representative to join our team.
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Commercial Representative
3 weeks ago
Randburg, Gauteng, South Africa CD Vision Marketing Full timeJob Title: Commercial RepresentativeRitecorn Direct Marketing is seeking a skilled Commercial Representative to join our team in Polokwane. As a commercial representative, you will be responsible for building strong relationships with clients, identifying new business opportunities, and promoting our products and services effectively.About the Role:This is...
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Customer Service Representative
1 month ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAbout the RoleAre you a customer-centric individual with excellent communication skills? Do you thrive in a fast-paced environment where no two days are the same?iSON Xperiences is seeking a highly motivated Customer Service Representative to join our team. As a key member of our Contact Centre, you will be responsible for providing exceptional customer...
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Director of Pro Bono Services
3 weeks ago
Randburg, Gauteng, South Africa Kontak Recruitment Full time**Job Description:**We are seeking an accomplished Director of Pro Bono Services to lead our Community Law Clinic in Randburg, Johannesburg.**Key Responsibilities:**Design and implement a comprehensive pro bono strategy to enhance access to justice.Develop and maintain relationships with key stakeholders, including township leaders, NGOs, and courts.Lead...
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Sales Representative
4 weeks ago
Randburg, Gauteng, South Africa Innovation Advance Full timeSales Opportunity with Excellent Growth PotentialInnovation Advance is seeking a highly motivated and experienced Sales Representative to join our team. As an Internal Sales Representative, you will be responsible for delivering exceptional customer service and driving sales growth in the tile industry.About the RoleThis is an exciting opportunity to develop...
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Senior Service Delivery Specialist
4 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob SummaryWe are seeking an experienced Senior Service Delivery Specialist to join our Contact Centre team at iSON Xperiences. In this critical role, you will be responsible for leading a team of customer service representatives, driving quality improvements, and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a team of...
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Customer Service Representative
6 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAbout iSON XperiencesWe are a dynamic organization seeking highly skilled professionals to join our team.Job SummaryThis role involves interacting with customers through inbound calls, providing end-to-end service and resolving their queries efficiently.Key ResponsibilitiesCommunicate effectively with customers in a professional and articulate...
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Customer Service Representative
4 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeSalary Range: R150,000 - R180,000 per annumJob Description:This role involves managing inbound and outbound calls related to cancellations with the primary objective of retaining existing clients.Answering inbound calls in a timely manner.Providing professional and polite service at all times.Listening attentively to customer queries.Responding accurately to...
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Outbound Sales Representative
4 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeOutbound Sales Representative (UK Campaign)iSON Xperiences is seeking an experienced Outbound Sales Representative to join our UK Campaign team. In this role, you will be responsible for making outbound calls, building relationships with clients, and driving revenue growth.You will work closely with internal teams to develop targeted sales strategies,...
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Customer Service Team Coach
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAbout the Role:iSON Xperiences invites applications for a Customer Service Team Coach to lead our inbound voice customer service team. As a Team Coach, you will be responsible for managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.The successful candidate will have previous team leadership...
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Business Development Representative
4 days ago
Randburg, Gauteng, South Africa SW Direct Marketing Pty Ltd Full time**About Us**SW Direct Marketing Pty Ltd is a leading industry player, and our sales team is instrumental in driving our success. We're seeking a highly skilled sales professional to join our ranks and contribute to our growth.**Job Overview**We're looking for a motivated individual with excellent communication skills to represent our company effectively and...
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Sales Representative
5 days ago
Randburg, Gauteng, South Africa Star Recruit Full timeUnlock Your Sales Potential with Star RecruitWe are seeking a dynamic and results-driven Sales Representative to join our team at Star Recruit. Based in the heart of Randburg, this exciting opportunity offers excellent earning potential for motivated sales professionals.About UsAt Star Recruit, we value transparency, teamwork, and customer satisfaction. As a...
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Customer Service Representative
5 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAre you passionate about delivering exceptional customer experiences? iSON Xperiences is seeking a skilled Customer Service Agent to join our team in Randburg, South Africa.The estimated salary for this role is R250,000 per annum, depending on qualifications and experience.About the RoleWe are looking for a highly motivated individual who can effectively...
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Customer Liaison Expert
3 weeks ago
Randburg, Gauteng, South Africa IOCO Full timeYour ExpertiseTo succeed in this position, you should have:1-2 years of experience in an IT service desk environment.1-2 years of customer service experience.1-2 years of First call resolution experience.You will also require:A+, N+ or higher certifications.Preferred: ITIL v3 or ITIL 4 certification.We offer a permanent position in Randburg, with an...