Office Coordinator

1 month ago


CapeTown, South Africa The Recruitment Council Full time

Job Title: Office Administrator

Job Overview: The Office Administrator will coordinate and manage the daily operations of the office, providing essential support to the management team and assisting Ultra High Net Worth Family Office clients with various requests. This role requires a proactive individual with excellent organizational skills and a positive attitude.

Key Responsibilities:
  • Coordinate and manage the office environment, ensuring a smooth and efficient workflow.
  • Prepare client meeting venues and ensure they are well-equipped, providing a professional atmosphere for meetings and presentations.
  • Handle client parking arrangements and logistics, ensuring seamless transportation and accommodation for clients.
  • Manage office supplies, including equipment and stationery, maintaining a well-stocked and organized office.
  • Answer incoming office phone calls and respond to inquiries, providing exceptional customer service and support.
  • Arrange courier services as needed, ensuring timely and secure delivery of documents and packages.
  • Oversee the office cleaner's duties, maintaining a clean and hygienic work environment.
Family Office Service:
  • Assist Ultra High Net Worth Family Office clients with ad hoc requests, including visa applications, passport renewals, insurance, and medical aid, providing personalized support and guidance.
  • Visit clients' locations to facilitate documentation signing, ensuring a seamless and efficient process.
Personal Assistance:
  • Serve as a Personal Assistant to Directors and the Management Team, providing administrative support and coordination.
  • Manage diaries and schedules for the management team, ensuring timely and efficient scheduling.
  • Book travel itineraries, including flights and accommodation, arranging for comfortable and convenient travel arrangements.
  • Schedule monthly client meetings and prepare necessary materials, ensuring a well-prepared and organized meeting.
  • Handle ad hoc personal requests, such as car servicing and restaurant bookings, providing a high level of personal support and service.
Client Administration:
  • Prepopulate account opening documentation for clients, streamlining the account opening process and reducing administrative burdens.
Requirements:
  • Tertiary education, with a focus on business administration or a related field.
  • Fluent in English, with excellent communication and interpersonal skills.
  • Female candidates preferred, with a strong emphasis on diversity and inclusion.
  • Minimum of 15 years of working experience in a professional environment, with a proven track record of administrative support and coordination.
  • Excellent computer literacy skills, particularly in MS Office and Excel, with the ability to learn new software and systems quickly.
  • Ability to work under pressure and manage multiple tasks, prioritizing and managing competing demands and deadlines.
  • Valid drivers license and access to a vehicle, with a clean credit reference and clear criminal record.
  • Previous experience as a personal assistant or administrator is advantageous, with a strong emphasis on building relationships and providing exceptional customer service.
  • Positive attitude and a proactive approach to work, with a strong commitment to delivering high-quality results and exceeding expectations.


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