Business Funding Operations Coordinator

1 month ago


CapeTown, South Africa JenRec Recruitment Full time
About JenRec Recruitment

We are a leading recruitment agency specializing in staffing solutions for businesses across various industries.

Our team is dedicated to providing exceptional service to our clients and candidates, ensuring a seamless and efficient recruitment process.

Job Title: Business Funding Operations CoordinatorJob Type: Full-timeSalary: $60,000 - $80,000 per annumLocation: [Location]About the Role

We are seeking an experienced Business Funding Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for providing administrative support to our business funding operations.

The successful candidate will have a strong background in administrative roles, with a proven track record of providing exceptional customer service and support.

Key Responsibilities

1. Administrative Support for Operations

  • Oversee the client support inbox, ensuring timely responses and updates.
  • Process documentation submitted by clients prior to initial contact.

2. Client Interaction Management

  • Manage incoming client calls and redirect as needed.
  • Conduct initial and follow-up calls to clients applying for business funding.

3. Loan Application Support

  • Verify application completeness and prepare required information, including business bank statement conversion.
  • Follow up on outstanding documents (e.g., bank statements) needed for application processing.

4. Ad-hoc Duties

  • Provide product, pricing, and loan term explanations.
  • Guide clients on obtaining bank statements in the correct format.
  • Organize client documents, create folders, and save bank statements.
  • Perform additional administrative tasks as necessary.
Requirements

Qualifications:

  • NQF Level 4: Matric

Experience:

  • Minimum 3+ years in an administrative role.

Technical Skills:

  • Proficient in Microsoft Office applications.
  • Strong oral and written communication skills.
  • Critical thinking and problem-solving abilities.
  • Excellent time management and multitasking skills.
  • Solid understanding of loan origination processes and client systems.

Behavioral Skills:

  • Goal-oriented with strong personal work goals.
  • Adaptable to change and responsive to client needs.
  • Follows instructions with attention to detail.
  • Collaborative team player with excellent interpersonal skills.
  • Demonstrates high emotional intelligence and empathy.
Benefits

We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.

Our team is dedicated to providing a supportive and inclusive work environment, where you can thrive and reach your full potential.

How to Apply

If you are a motivated and experienced Business Funding Operations Coordinator looking for a new challenge, please submit your application, including your resume and a cover letter, to [Application Email].

We look forward to hearing from you



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