Help Desk Representative
2 weeks ago
We are seeking a highly skilled Help Desk Representative to join our team at EXL Service. In this role, you will be responsible for receiving and reviewing fax images, starting data entry in our system, and attaching faxes for existing precert cases that require additional information.
Key Responsibilities:- Receive and review fax images
- Start data entry in our system
- Attach faxes for existing precert cases requiring additional information
- Route callers to different departments as needed
- Perform outbound calls or outreach to members or providers to inform them of the status of approval and/or denial of requested authorizations
To be successful in this role, you will need to possess the following skills and qualifications:
- 12 months call centre experience
- Must have passed matric
This is an excellent opportunity to join a dynamic team and take your career to the next level. We offer a competitive salary range of $40,000 - $60,000 per annum, depending on location and experience.
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Help Desk Specialist
1 month ago
Cape Town, Western Cape, South Africa Pink Elephant South Africa Full timeAbout the RoleWe are seeking a highly skilled and motivated Help Desk Specialist to join our team at Pink Elephant South Africa.Job OverviewThe Help Desk Specialist will provide exceptional IT support to our end-users, ensuring that all technical issues are resolved in a timely and professional manner. This role requires strong analytical and problem-solving...
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Help Desk Professional
7 days ago
Cape Town, Western Cape, South Africa Ground One Direct Marketing Full timeJob Overview: Help Desk ProfessionalWe are seeking a highly technical and customer-focused Help Desk Professional to join our team at Ground One Direct Marketing. This is a full-time opportunity with a competitive salary of $55,000 - $70,000 per year, depending on experience. As a Help Desk Professional, you will be responsible for providing technical...
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Help Desk Administrator
6 months ago
Cape Town, South Africa AFMS Group Full time**PRIMARY DUTIES** - Maintain administrative services - Assist with basic HR functions, liaising directly with HR department at Head Office - Help Desk - Control and maintain stock - Invoices **SECONDARY DUTIES** **Maintain Administrative Services** - Maintain services allocated to you according to SOP’s - Typing of letters and documents accurately -...
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Help Desk Consultant
6 months ago
Cape Town, South Africa Spinnaker Software Full timeWe have an opening for a Help Desk Consultant in our Customer Support Department. If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town. As a Help Desk Consultant, your responsibilities will be to assist our end-users in logging calls, troubleshooting and...
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Help Desk Administrator
7 months ago
Cape Town, South Africa AFMS Group Full timeMultidisciplinary role incorporating various tasks and duties related to Office Administration, Helpdesk (processing work orders on Forcelink) and Reception (receiving of clients guests, answering telephone calls for switchboard).PRIMARY DUTIESMaintain administrative servicesAssist with basic HR functions, liaising directly with HR department at Head...
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Help Desk Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a Help Desk Specialist to join their team in Cape Town. This role involves providing exceptional customer service to clients from the USA. The ideal candidate should have 1 year of experience in a call centre environment, with strong communication skills and the ability to work night shifts. A clear criminal record and good...
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Help Desk Technician
3 days ago
Cape Town, Western Cape, South Africa IOCO Full timeAbout IOCOWe are a forward-thinking organization seeking a highly skilled Help Desk Technician to join our team in Cape Town. In this role, you will play a critical part in ensuring the efficient operation of our IT systems and providing prompt support to end users.Main Responsibilities:Provide first-level support for hardware and software issues;Escalate...
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Help Desk IT Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeAbout the RoleWe have an opening for a Help Desk IT Support Specialist in our Customer Support Department at Spinnaker Software.The successful candidate will assist our end-users in logging calls, troubleshooting, and escalating calls to the relevant departments. As a Help Desk IT Support Specialist, you will be responsible for providing technical support...
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Help Desk Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Tower Group Full timeThe Tower Group seeks a highly skilled Help Desk Support Specialist to provide exceptional customer service and support.Job OverviewAs a Help Desk Support Specialist, you will be the first point of contact for customers, providing assistance with their rental vehicle needs. This role requires strong communication skills, attention to detail, and the ability...
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Ajc International: Help Desk Technician
3 months ago
Cape Town, South Africa AJC International Full time**Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in EMEA. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal customer-facing...
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Help Desk Support Specialist
1 week ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeWe are seeking a Help Desk Support Specialist to join our team in Cape Town. As a key member of our customer service team, you will be responsible for providing exceptional support to clients over the phone.This is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and have experience working in a call...
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Help Desk Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Cloud Direct Full timeCloud Direct is seeking a highly skilled Help Desk Specialist to join our team in Western Cape, Cape Town. The ideal candidate will possess excellent communication skills, technical knowledge, and the ability to work well under pressure.Job OverviewThis is an exciting opportunity to be part of our Managed Services Team. We are looking for an ambitious and...
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Help Desk Specialist
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeCompany Overview: As a leading technology solutions and services company, Dimension Data is committed to delivering innovative IT services that drive business growth.Salary: $65,000 - $90,000 per annum, depending on experienceJob Description:We are seeking an experienced Help Desk Specialist to join our team. The successful candidate will be responsible for...
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Hotel Front Desk Representative
1 month ago
Cape Town, Western Cape, South Africa Manpower Group SA (Pty) Ltd Full timeJob DescriptionWe are seeking a skilled Hotel Front Desk Representative to join our team at Manpower Group SA (Pty) Ltd in Cape Town CBD.About the RoleThis is an exciting opportunity for a motivated individual to provide exceptional customer service, manage reservations, and address guest inquiries and concerns. As a Hotel Front Desk Representative, you will...
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Hotel Front Desk Representative
3 weeks ago
Cape Town, Western Cape, South Africa Accor Hotel Full timeJob SummaryWe are seeking a highly skilled Hotel Front Desk Representative to join our team at Accor Hotel in Cape Town. As a key member of our front office staff, you will be responsible for delivering exceptional guest service and ensuring that every stay is a memorable one.Key Responsibilities:Respond to all incoming calls and guest inquiries in a prompt...
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Front Desk Assistant
3 months ago
Cape Town, South Africa Meraki Aesthetics Full time**Responsibilities** - Warmly welcome clients and direct them to the correct waiting area - Helps the team to set up and be ready for their clients - Maintains a staff register - Process payments and assist with cash up procedures. - Offer beverages and make clients feel welcome - Inform clients about new services and discounts - Assist with updating client...
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Deal Desk
7 months ago
Cape Town, South Africa DigiCert Full time**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...
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Technician: Service
3 weeks ago
Cape Town, South Africa Netstar Full timeJob title : Technician: Service / Help Desk -(Cape Town)Job Location : Western Cape, Cape TownDeadline : December 20, 2024Quick Recommended Links Jobs by Location Job by industries Job Description Software support for all fleet and consumer vehicle tracking platforms. Customer training on all fleet management platforms. Mobi support Integration support for...
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Technician: Service
3 weeks ago
Cape Town, South Africa Netstar Full timeJob title : Technician: Service / Help Desk -(Cape Town) Job Location : Western Cape, Cape Town Deadline : December 20, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description Software support for all fleet and consumer vehicle tracking platforms. Customer training on all fleet management platforms. Mobi support...
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Deal Desk
6 months ago
Cape Town, South Africa DigiCert, Inc. Full timeat DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...