Help Desk Administrator

6 months ago


Cape Town, South Africa AFMS Group Full time
Multidisciplinary role incorporating various tasks and duties related to Office Administration, Helpdesk (processing work orders on Forcelink) and Reception (receiving of clients guests, answering telephone calls for switchboard).

PRIMARY  DUTIES
  • Maintain administrative services
  • Assist with basic HR functions, liaising directly with HR department at Head Office
  • Help Desk
  • Control and maintain stock
  • Invoices

SECONDARY  DUTIES
Maintain Administrative Services
  • Maintain services allocated to you according to SOP’s
  • Typing of letters and documents accurately
  • Taking minutes
  • Maintain current filing system and keep up to date

Help Desk
  • Receiving and facilitating client requests and processing these requests as work orders on Forcelink.

Control and Maintain Stock
  • Monitoring and ordering stock when necessary

Invoices
  • Sort and check Supplier Invoices
  • Compare invoice to order
  • Attach order to relevant invoice
  • Ensure address and VAT numbers on invoice are correct
  • Ensure that order is attached
  • Stamp and allocate invoice
  • Add all invoices and statements on Control Sheet
  • Forward to on-site Facilities Manager for signing
  • Forward to Head Office for payment

Relief Functions 
  • Assist with reception duties at front desk
  • Comply with any legal request as delegated by on-site Facilities Manager. This may include but will not be limited to:
    • Stand in for Maintenance Supervisor for short periods as required
    • Assist with maintenance issues in the absence of the supervisor
    • Stand in for Client Service Liaison

Key Skills and Experience
  • Grade 12
  • Valid drivers licence
  • High level of computer literacy (especially Word, Excel and Power Point)



  • Cape Town, South Africa AFMS Group Full time

    **PRIMARY DUTIES** - Maintain administrative services - Assist with basic HR functions, liaising directly with HR department at Head Office - Help Desk - Control and maintain stock - Invoices **SECONDARY DUTIES** **Maintain Administrative Services** - Maintain services allocated to you according to SOP’s - Typing of letters and documents accurately -...

  • Help Desk Coordinator

    1 month ago


    Cape Town, Western Cape, South Africa AFMS Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Help Desk Administrator to join our team at AFMS Group. The successful candidate will be responsible for providing administrative support, maintaining administrative services, and assisting with various tasks and duties related to Office Administration, Help Desk, and Reception.Key...

  • Help Desk Coordinator

    3 weeks ago


    Cape Town, Western Cape, South Africa AFMS Group Full time

    Job SummaryMultidisciplinary role at AFMS Group incorporating various tasks and duties related to Office Administration, Helpdesk, and Reception. The successful candidate will maintain administrative services, assist with basic HR functions, and provide help desk support.Key ResponsibilitiesAdministrative ServicesMaintain administrative services, adhering to...


  • Cape Town, Western Cape, South Africa Pink Elephant South Africa Full time

    About the RoleWe are seeking a highly skilled and motivated Help Desk Specialist to join our team at Pink Elephant South Africa.Job OverviewThe Help Desk Specialist will provide exceptional IT support to our end-users, ensuring that all technical issues are resolved in a timely and professional manner. This role requires strong analytical and problem-solving...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    BeBee Professionals is a leading organization seeking an experienced Help Desk Specialist to support our operations in Cape Town. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software.The ideal candidate should have:A degree in Computer Science, Information Technology,...

  • Help Desk Consultant

    4 weeks ago


    Cape Town, South Africa Spinnaker Software Full time

    We have an opening for a Help Desk Consultant in our Customer Support Department. If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town. As a Help Desk Consultant, your responsibilities will be to assist our end-users in logging calls, troubleshooting and escalating calls to the...

  • Help Desk Specialist

    1 month ago


    Cape Town, Western Cape, South Africa Spinnaker Software Full time

    About the RoleWe are seeking a skilled Help Desk Consultant to join our Customer Support Department at Spinnaker Software.As a Help Desk Consultant, you will be responsible for assisting our end-users with logging calls, troubleshooting, and escalating issues to the relevant departments.Key Responsibilities:Provide technical support to customers via phone,...

  • Help Desk Consultant

    5 months ago


    Cape Town, South Africa Spinnaker Software Full time

    We have an opening for a Help Desk Consultant in our Customer Support Department. If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town. As a Help Desk Consultant, your responsibilities will be to assist our end-users in logging calls, troubleshooting and...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    BeBee Professionals is seeking a Help Desk Operations Coordinator to provide technical assistance and support related to computer systems, hardware, or software. The ideal candidate will have a degree in Computer Science, Information Technology, or a related field, and at least two years of experience in a help desk or technical support role. Key...


  • Cape Town, Western Cape, South Africa Tower Group Full time

    The Tower Group seeks a highly skilled Help Desk Support Specialist to provide exceptional customer service and support.Job OverviewAs a Help Desk Support Specialist, you will be the first point of contact for customers, providing assistance with their rental vehicle needs. This role requires strong communication skills, attention to detail, and the ability...

  • Help Desk Technician

    1 month ago


    Cape Town, Western Cape, South Africa beBee Professionals Full time

    We are looking for a skilled Help Desk Technician to join our team at BeBee Professionals. The successful candidate will be responsible for providing technical assistance to customers and employees, troubleshooting hardware and software issues, and responding to customer inquiries. They will also provide technical advice and support to ensure seamless...


  • Cape Town, Western Cape, South Africa Spinnaker Software Full time

    About the RoleWe have an opening for a Help Desk IT Support Specialist in our Customer Support Department at Spinnaker Software.The successful candidate will assist our end-users in logging calls, troubleshooting, and escalating calls to the relevant departments. As a Help Desk IT Support Specialist, you will be responsible for providing technical support...


  • Cape Town, South Africa AJC International Full time

    **Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in EMEA. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal customer-facing...

  • Help Desk Associate

    2 weeks ago


    Cape Town, Western Cape, South Africa Neo Brokers (Pty) Ltd Full time

    Job SummaryWe are seeking a skilled Help Desk Associate to join our team at Neo Brokers (Pty) Ltd. As a key member of our customer support team, you will be responsible for providing exceptional service and assistance to our clients.About the RoleThis is an entry-level position that requires strong communication skills, problem-solving abilities, and a...


  • Cape Town, South Africa AJC International, Inc. Full time

    AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables and fruits around the globe. Our products and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 37 nationalities, speaking more than 36 languages. For more than 50 years, we have...


  • Cape Town, Western Cape, South Africa Dimension Data Full time

    Company Overview: As a leading technology solutions and services company, Dimension Data is committed to delivering innovative IT services that drive business growth.Salary: $65,000 - $90,000 per annum, depending on experienceJob Description:We are seeking an experienced Help Desk Specialist to join our team. The successful candidate will be responsible for...


  • Cape Town, Western Cape, South Africa Neptune Full time

    Job DescriptionThe Front Desk Administrator will be the first point of contact for clients and visitors at Neptune, handling a variety of administrative tasks to support the overall efficiency of the office.About the RoleThis is an exciting opportunity for a friendly and professional individual to manage front desk operations and provide administrative...


  • Cape Town, South Africa Kocho Full time

    We are Kocho Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Our head office is in the heart of London’s West End and provides a comfortable working environment...


  • Cape Town, Western Cape, South Africa Status Staffing Full time

    Administrative Support At Status Staffing, we are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth operation of our front desk. Responsibilities: * Greet and assist...


  • Cape Town, Western Cape, South Africa Numata Full time

    About the Role:At Numata, we are seeking a skilled Help Desk Specialist to join our team. As an Onsite Support Engineer, you will be responsible for providing top-notch IT end-user support on various components of our IT environment.Key Responsibilities:Provide Exceptional Service: Deliver exceptional service to internal and external customers, ensuring that...