Help Desk IT Support Specialist
2 weeks ago
About the Role
We have an opening for a Help Desk IT Support Specialist in our Customer Support Department at Spinnaker Software.
The successful candidate will assist our end-users in logging calls, troubleshooting, and escalating calls to the relevant departments. As a Help Desk IT Support Specialist, you will be responsible for providing technical support and assistance to our clients in the retail industry.
Key Responsibilities
- Assist end-users in logging calls and troubleshooting issues
- Escalate calls to the relevant departments as required
- Provide technical support and assistance to clients in the retail industry
- Work shifts of 8 hours between 6:30 and 23:00, with standby and overtime required from time to time
Requirements
To be successful in this role, you will need to have excellent written and verbal communication skills, as well as a can-do attitude. IT graduates with A+ and N+ certification are preferred, but we will consider candidates with experience only.
About the Team
You will be working in a dynamic team that provides technical support to clients in the retail industry. The team works shifts of 8 hours between 6:30 and 23:00, with standby and overtime required from time to time.
Opportunity to Grow
This is a great opportunity to kick-start your career at Spinnaker Software. We welcome applications from IT graduates and experienced candidates who are looking to develop their skills and knowledge in the technical support field.
-
Help Desk Support Specialist
1 month ago
Cape Town, Western Cape, South Africa beBee Professionals Full timeHelp Desk Support Analyst OpportunityBeBee Professionals is seeking a skilled Help Desk Support Analyst to contribute to our team in Cape Town.The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. They will respond to queries, run diagnostic programs, isolate problems,...
-
Service Desk Operations Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeService Desk Operations SpecialistAt Recru-it, we're seeking a highly skilled Service Desk Operations Specialist to join our team. As a key member of our service desk team, you will play a pivotal role in ensuring the efficient handling of first responses, assignment of tickets, and maintaining a high level of customer satisfaction.Key...
-
Help Desk Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeJob Summary We are seeking a skilled Help Desk Consultant to join our Customer Support Department at Spinnaker Software. About the Role As a Help Desk Consultant, you will be responsible for assisting our end-users with logging calls, troubleshooting, and escalating issues to the relevant departments. Your technical expertise in hardware and software...
-
Help Desk Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeAbout the RoleWe are seeking a skilled Help Desk Consultant to join our Customer Support Department at Spinnaker Software.As a Help Desk Consultant, you will be responsible for assisting our end-users with logging calls, troubleshooting, and escalating issues to the relevant departments.Key Responsibilities:Provide technical support to customers via phone,...
-
Help Desk Coordinator
4 weeks ago
Cape Town, Western Cape, South Africa AFMS Group Full timeJob Title: Help Desk AdministratorJoin AFMS Group as a Help Desk Administrator and take on a challenging role that combines administrative services, help desk support, and reception duties.Key Responsibilities:Maintain administrative services, including typing, filing, and data entry.Provide help desk support, processing work orders and facilitating client...
-
Help Desk Specialist
1 month ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeHelp Desk Consultant Job DescriptionWe are seeking a skilled Help Desk Consultant to join our Customer Support Department.Key Responsibilities:Assist end-users in logging calls and troubleshooting issuesEscalate calls to relevant departments as neededProvide excellent written and verbal communication skillsWork effectively in a team environmentPerform well...
-
Help Desk Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeJob Title: Help Desk ConsultantWe are seeking a skilled and experienced Help Desk Consultant to join our Customer Support Department at Spinnaker Software.Key Responsibilities:Assist end-users in logging calls, troubleshooting, and escalating calls to relevant departments.Provide technical support for hardware and software issues.Develop and maintain a...
-
Help Desk Coordinator
2 months ago
Cape Town, Western Cape, South Africa AFMS Group Full timeJob SummaryWe are seeking a highly organized and detail-oriented Help Desk Administrator to join our team at AFMS Group. As a Help Desk Administrator, you will be responsible for providing administrative support to our office operations, including maintaining administrative services, assisting with basic HR functions, and providing help desk support.Key...
-
Help Desk Coordinator
4 weeks ago
Cape Town, Western Cape, South Africa AFMS Group Full timeJob SummaryWe are seeking a highly organized and detail-oriented Help Desk Administrator to join our team at AFMS Group. The successful candidate will be responsible for providing administrative support, maintaining administrative services, and assisting with various tasks and duties related to Office Administration, Help Desk, and Reception.Key...
-
Service Desk Operations Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeService Desk AnalystA key player in the efficient handling of first responses, assignment of tickets, and maintaining a high level of customer satisfaction. This dynamic professional collaborates with the service desk team, technical teams, and customers to address concerns and contribute to continuous improvement initiatives.Responsibilities:Service Desk...
-
Service Desk Operations Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeService Desk Operations SpecialistAt Recru-it, we are seeking a skilled Service Desk Operations Specialist to join our team. As a key member of our service delivery team, you will play a pivotal role in ensuring timely and efficient resolution of customer issues.Key Responsibilities:Provide exceptional customer service and support through effective...
-
Cape Town, Western Cape, South Africa Numata Full timeAbout the Role:At Numata, we are seeking a skilled Help Desk Specialist to join our team. As an Onsite Support Engineer, you will be responsible for providing top-notch IT end-user support on various components of our IT environment.Key Responsibilities:Provide Exceptional Service: Deliver exceptional service to internal and external customers, ensuring that...
-
IT Help Desk Technician
1 month ago
Cape Town, Western Cape, South Africa beBee Professionals Full timeVirtual Help Desk Support OpportunityBeBee Professionals is seeking a skilled Virtual Help Desk Support to join our team in Cape Town.The successful candidate will be responsible for providing technical assistance to customers and employees, including troubleshooting hardware and software issues, responding to customer inquiries, and offering technical...
-
Help Desk Operations Coordinator
4 weeks ago
Cape Town, Western Cape, South Africa beBee Professionals Full timeBeBee Professionals is seeking a Help Desk Operations Coordinator to provide technical assistance and support related to computer systems, hardware, or software. The ideal candidate will have a degree in Computer Science, Information Technology, or a related field, and at least two years of experience in a help desk or technical support role. Key...
-
Help Desk Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa AFMS Group Full timeJob SummaryMultidisciplinary role at AFMS Group incorporating various tasks and duties related to Office Administration, Helpdesk, and Reception. The successful candidate will maintain administrative services, assist with basic HR functions, and provide help desk support.Key ResponsibilitiesAdministrative ServicesMaintain administrative services, adhering to...
-
Service Desk Operations Specialist
1 week ago
Cape Town, Western Cape, South Africa Recru-it Full time**Job Summary:**We are seeking a skilled Service Desk Analyst to join our team at Recru-it. As a key member of our service desk, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and collaborating with internal teams to resolve complex problems.Main Responsibilities:Provide timely and efficient assignment...
-
Help Desk Technician
4 weeks ago
Cape Town, Western Cape, South Africa beBee Professionals Full timeWe are looking for a skilled Help Desk Technician to join our team at BeBee Professionals. The successful candidate will be responsible for providing technical assistance to customers and employees, troubleshooting hardware and software issues, and responding to customer inquiries. They will also provide technical advice and support to ensure seamless...
-
Front Desk Support Specialist
4 days ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob Opportunity: Front Desk Support SpecialistWe are seeking a highly skilled and experienced Front Desk Support Specialist to join our team at West Coast Personnel. As a key member of our administrative team, you will be responsible for providing exceptional customer service and support to clients, visitors, and colleagues.
-
Help Desk Associate
4 days ago
Cape Town, Western Cape, South Africa Neo Brokers (Pty) Ltd Full timeJob SummaryWe are seeking a skilled Help Desk Associate to join our team at Neo Brokers (Pty) Ltd. As a key member of our customer support team, you will be responsible for providing exceptional service and assistance to our clients.About the RoleThis is an entry-level position that requires strong communication skills, problem-solving abilities, and a...
-
Technical Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa beBee Professionals Full timeBeBee Professionals is seeking a skilled Technical Support Specialist to provide expert assistance and support related to computer systems, hardware, or software. The ideal candidate will have a degree in Computer Science, Information Technology, or a related field, and at least two years of experience in a help desk or technical support role. Key...