Deal Desk

6 months ago


Cape Town, South Africa DigiCert, Inc. Full time

at DigiCert
Cape Town

ABOUT DIGICERT

We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trust—an abstract idea—to work. That’s digital trust for the real world.

POSITION

Sales Operations Specialist - Business Desk

Join our growing Business Desk team to focus on Deal Desk Management in the EMEA Region In this role, you will partner with sales to drive and manage deal structure, agreements, and execution in EMEA, closing high quality business in a timely manner.

This role will work closely with sales leadership team in EMEA, supporting them with insights into regional and global best practices to help accelerate commercial discussions.

RESPONSIBILITIES

Be the trusted advisor to sales team, collaborating on deal structure, pricing, product and commercial terms for non-standard transactions.
Review and verify incoming non-standard deals for accuracy, working closely with Sales, Sales Management, Legal, Revenue Recognition and other cross-functional teams on the commercial deal structure and agreement generation, enforce the corporate approval matrix and associated policies.
Use professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways
Identifies internal roadblocks, provide solutions and alternatives, communicate next steps, escalate where needed
Familiar with Salesforce, Apptus, product platforms and relevant processes, capable to support sales team on enquiries out from system integration, data/contract migration, process clarification
Advise sales and sales operations leadership to help manage overall business execution, being a key contributor to business reviews and forecast meetings
Leverage analytical and operational insights to identify and contribute to deal process enhancement initiatives
Coaching/training team members and share best practice of the role as necessary
Participate in special projects as needed

REQUIRED QUALIFICATIONS

Bachelor’s degree required
Experience in Deal or Contract management
Demonstrates the ability to work well in a fast-paced, challenging environment as part of a dynamic team of professionals and can communicate effectively in group settings as well as before senior management
Ability to assist in driving adoption, enabling sales, and legal members or managers with productivity improvement processes
Possesses an understanding of B2B sales processes
Ability to work in a fast-paced, collaborative, team-oriented environment while being organized and detail-oriented
Excellent written and verbal communications skills
Organized and detail-oriented
Ability to demonstrate a sense of urgency meeting reporting deadlines
Proficiency with project management initiatives
Strong knowledge of Excel, Powerpoint & Salesforce

**BENEFITS**:
Competitive salary and benefits package
Opportunity to work with a leading cybersecurity company.
Chance to make a real impact on the company's success.
Collaborative and supportive work environment
Opportunities for professional development and growth


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