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Help Desk Specialist

1 month ago

Cape Town, Western Cape, South Africa Dimension Data Full time

Company Overview: As a leading technology solutions and services company, Dimension Data is committed to delivering innovative IT services that drive business growth.

Salary: $65,000 - $90,000 per annum, depending on experience

Job Description:

We are seeking an experienced Help Desk Specialist to join our team. The successful candidate will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.

Required Skills and Qualifications:

  1. Tertiary qualification in Computer Science and/or Information Systems and/or Information Technology
  2. Minimum of 3 years experience as a Desktop Technician
  3. Excellent written and verbal communication skills

Benefits:

  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment
  • The opportunity to work with a global leader in the IT industry

Work with us: If you have a passion for delivering exceptional customer service and technical support, we want to hear from you Please submit your application with your resume and a cover letter outlining your relevant experience and qualifications.