Hotel Operations Manager

3 weeks ago


Cape Town Southern Suburbs, South Africa Bright Placements Full time
Job Summary:

We are seeking a seasoned Hotel Operations Manager to join our team at Bright Placements. As a key member of our management staff, you will be responsible for overseeing the daily operations of our hotel's housekeeping department, ensuring that all guest rooms and public areas meet the highest standards of cleanliness and quality.

About the Role:
The ideal candidate will have previous experience in a similar role, preferably in a 5-star hotel or luxury property. They will possess strong leadership and management skills, with the ability to motivate and guide a large team effectively. In-depth knowledge of housekeeping operations, including room cleaning, laundry, and public area management, is essential.

Key Responsibilities:
* Lead and supervise the housekeeping team, ensuring consistent high-quality standards of cleanliness, presentation, and hygiene throughout all guest rooms and public areas
* Develop and implement housekeeping protocols, policies, and procedures to ensure operational efficiency and guest satisfaction
* Monitor and maintain cleanliness standards, inspecting guest rooms and public areas regularly to ensure the hotel meets 5-star cleanliness and aesthetic standards
* Manage housekeeping inventory, ensuring that linens, supplies, and cleaning products are well-stocked and properly maintained
* Train, motivate, and evaluate housekeeping staff, providing guidance and professional development to foster a positive, high-performance team

Requirements:
* Previous experience as a Head of Housekeeping or similar role in a 5-star hotel or luxury property
* Strong leadership and management skills, with the ability to motivate and guide a large team effectively
* In-depth knowledge of housekeeping operations, including room cleaning, laundry, and public area management
* Exceptional attention to detail and high standards of cleanliness and presentation
* Excellent communication skills, with the ability to work collaboratively with other departments and interact with guests professionally

Salary: The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience. This is a full-time position offering a competitive benefits package and opportunities for career growth and development.

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