Current jobs related to Hotel Operations Manager - Cape Town, Western Cape - The Royal Portfolio

  • Hotel Front Desk Representative

    3 weeks ago

    Cape Town, Western Cape, South Africa Accor Hotel Full time

    Job SummaryWe are seeking a highly skilled Hotel Front Desk Representative to join our team at Accor Hotel in Cape Town. As a key member of our front office staff, you will be responsible for delivering exceptional guest service and ensuring that every stay is a memorable one.Key Responsibilities:Respond to all incoming calls and guest inquiries in a prompt...

  • Front Office Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Accor Hotel Full time

    Job Title: Front Office Operations ManagerWe are seeking a highly skilled and experienced Front Office Operations Manager to oversee the daily operations of our Front Desk, Guest Services, Concierge, and Night Audit teams.About the RoleThis is an excellent opportunity for a seasoned hospitality professional to join our team and drive operational excellence...

  • Hotel Operations Manager

    1 month ago

    Cape Town, Western Cape, South Africa Career Custodians Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Hotel Operations Manager to join our team at Career Custodians. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our hotel.Responsibilities:Front Desk Management: Manage the front desk operations, including check-in,...

  • Housekeeping Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Accor Hotel Full time

    Accor Hotel Job Description:About the RoleWe are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Accor Hotel in Western Cape, Cape Town.Job Title: Assistant Housekeeping ManagerOverview of ResponsibilitiesProvide leadership and guidance to housekeeping staff in maintaining exceptional guest rooms, public areas,...

  • Hotel Operations Manager

    4 weeks ago

    Cape Town, Western Cape, South Africa AccorHotel Full time

    AccorHotel Job Opportunity:Job Title: Hotel Operations ManagerLocation: Major City, CountryAbout the Role:We are seeking an experienced Hotel Operations Manager to oversee the day-to-day operations of our hotel. As a key member of our management team, you will be responsible for ensuring that all departments function efficiently and effectively to deliver...

  • Hotel Operations Manager

    1 month ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    Assistant Hotel ManagerWe are seeking an exceptional individual to join our team at The Bay Hotel, nestled between the majestic Twelve Apostles Mountain range and the sparkling Atlantic Ocean. This is an opportunity to be at the core of delivering extraordinary guest experiences, ensuring every visitor feels welcomed, valued, and cared for.The ideal...

  • Hotel Operations Manager

    6 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    We are seeking an exceptional individual to join The Legends Agency as a Hotel Operations Manager, nestled between the majestic hospitality industry and the sparkling opportunities for growth. In this role, you will be at the core of delivering extraordinary guest experiences, ensuring every visitor feels welcomed, valued, and cared for.What you will be...

  • Hotel Operations Manager

    4 weeks ago

    Cape Town, Western Cape, South Africa Career Custodians Full time

    Restaurant Manager Job DescriptionWe are seeking an experienced Restaurant Manager to join our team at The Bay Hotel in Camps Bay. As a key member of our hospitality team, you will be responsible for overseeing daily restaurant operations, managing staff performance, and ensuring exceptional service standards.Key Responsibilities:Maintain revenue,...

  • Hotel Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Career Custodians Full time

    Village N Life is a leading local Tourism and Hospitality group that prioritizes excellence in employee development and career growth. Our company culture focuses on delivering exceptional customer experiences, and we're looking for dedicated professionals to join our team.The Bay Hotel, located in the heart of Camps Bay, offers an ideal setting for guests...

  • Luxury Hotel Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    We are seeking a highly skilled Luxury Hotel Operations Manager to join our esteemed team at The Legends Agency. Located in the picturesque Camps Bay, this prestigious hotel boasts breathtaking views of the Atlantic Ocean and the majestic Twelve Apostles Mountain range.About the Role:Key ResponsibilitiesLead and manage a team of housekeeping staff, ensuring...

  • Hotel Operations Manager

    1 month ago

    Cape Town, Western Cape, South Africa Career Custodians Full time

    Career Custodians, a leading Tourism and Hospitality company in Camps Bay, is seeking an experienced Night Front Office Supervisor to join their team at The Bay Hotel.The ideal candidate will have a minimum of 5 years experience in a similar position and be familiar with the hotel environment. Familiarity with Opera and Opera Cloud systems is advantageous.

  • Hotel Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Marriott International Full time

    About Marriott International:Marriott International is a leading global hospitality company with over 7,000 properties in more than 131 countries. We are committed to delivering exceptional guest experiences and creating opportunities for our associates to grow and succeed.Job Summary:The Hotel Operations Manager will be responsible for fostering...

  • Luxury Hotel Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    About The Legends Agency">The Legends Agency is an exceptional hospitality provider offering luxurious experiences in the heart of Camps Bay. Our team of professionals strives for excellence, delivering outstanding guest satisfaction in a dynamic and vibrant environment.">Salary Range: $60,000 - $80,000 per annum (dependent on experience)">Job Description:...

  • Assistant Hotel Operations Manager

    2 months ago

    Cape Town, Western Cape, South Africa Fempower Full time

    Job Description:Fempower seeks a highly skilled Junior Duty Manager to join our team.Key Responsibilities:Oversee daily hotel operations, including Front Office and F&B.Manage guest inquiries and requests.Supervise staff to ensure high standards of service.Resolve any issues that may arise during a guest's stay.Requirements:Formal qualification in...

  • Hotel Operations Director

    1 month ago

    Cape Town, Western Cape, South Africa Numeral XII (Pty) Ltd. Full time

    OverviewWe are seeking a highly skilled and experienced Hotel Operations Director to join our team at Numeral XII (Pty) Ltd. As a key member of our leadership team, you will be responsible for overseeing the front desk operations, ensuring a seamless and efficient experience for guests and visitors.

  • Strategic Hotel Operations Director

    4 weeks ago

    Cape Town, Western Cape, South Africa Marriott International Full time

    Company OverviewMarriott International, a world-renowned hospitality company, is seeking an exceptional individual to fill the role of Strategic Hotel Operations Director. This position offers a unique opportunity to join a dynamic team and contribute to the success of our esteemed hotel in Cape Town, South Africa.Salary: $120,000 - $180,000 per annum,...

  • Front Office Team Lead

    2 weeks ago

    Cape Town, Western Cape, South Africa Accor Hotel Full time

    Job Title: Front Office Team LeadAccor Hotel is seeking a skilled and experienced Front Office Team Lead to join our team. This is a fantastic opportunity for a motivated and organized individual to lead the front desk operations and ensure seamless guest experiences.Key Responsibilities:Guest Services: Greet and escort VIPs, ensuring their special needs are...

  • Hotel Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    About The Legends AgencyWe are a prestigious establishment in Camps Bay, offering an exceptional guest experience.Salary and BenefitsThe salary for this role is R400,000 per annum, with additional benefits including a comprehensive health insurance plan, retirement savings scheme, and generous paid time off.Job Description: Executive HousekeeperAs our...

  • Porter Night Fixed Term Team Member

    3 weeks ago

    Cape Town, Western Cape, South Africa Accor Hotel Full time

    About the RoleWe are seeking a highly skilled and experienced Porter to join our team at Accor Hotel in Cape Town. As a Porter, you will be responsible for ensuring the highest standard of service at the front entrance of the hotel, escorting arriving guests to the Reception, recognizing regular guests, providing assistance with transportation and...

  • Executive Director of Hotel Operations

    4 weeks ago

    Cape Town, Western Cape, South Africa Marriott International Full time

    The Protea Hotel Cape Town North Wharf offers an unparalleled home-away-from-home experience for travelers, boasting spacious luxury apartments and personalized services. Strategically located to explore the best of Cape Town and its surroundings.Job SummaryAs a key business leader at Marriott International, you will oversee all aspects of hotel operations,...

Hotel Operations Manager

2 months ago

Cape Town, Western Cape, South Africa The Royal Portfolio Full time

Main Purpose

The Royal Portfolio requires a skilled Duty Manager to oversee and control the daily operations of the hotel. This includes ensuring that the standards of the company are met, contributing to the purpose of The Royal Portfolio – "To give our guests a complete experience and a perfect stay".

Main Duties and Responsibilities

  • Guest Interaction
  • Ensure complete guest interaction and satisfaction.
  • Point of Contact
  • Be the point of contact for guests and anticipate and cater for their needs.
  • Team Liaison
  • Ensuring that guest and staff satisfaction is maintained through interdepartmental communication and liaison.
  • Operations Support
  • Assisting and supporting the Rooms Division and Food & Beverage Department in managing the Operations of the hotel.
  • Senior Management
  • In the absence of the General Managers, be the Senior Manager and point of contact at the hotel.
  • Decision Making
  • Ensuring that all decisions are made with Company's interest first (communicating with the HOD of the relevant department) but with utmost importance ensuring the Safety of our guests and staff.
  • Health and Safety
  • Monitor health and safety throughout the hotel.
  • Site Inspections
  • Guide site inspections and guests around the property.
  • Company Culture