Hotel Operations Manager

14 hours ago


Cape Town, Western Cape, South Africa AccorHotel Full time

AccorHotel Job Opportunity:

Job Title: Hotel Operations Manager
Location: Major City, Country

About the Role:

We are seeking an experienced Hotel Operations Manager to oversee the day-to-day operations of our hotel. As a key member of our management team, you will be responsible for ensuring that all departments function efficiently and effectively to deliver exceptional guest experiences.

Key Responsibilities:

  • Sales Forecasting: Develop and maintain accurate sales forecasts to inform revenue management strategies.
  • Operational Efficiency: Analyze and optimize operational processes to improve productivity and reduce costs.
  • Team Management: Lead and develop a high-performing team of staff across various departments.
  • Cost Control: Manage departmental budgets and control costs to meet financial targets.
  • Guest Satisfaction: Ensure that guest satisfaction is consistently high through proactive monitoring and resolution of issues.
  • Compliance: Maintain awareness of and adherence to company policies and procedures.

Requirements:

We are looking for a seasoned hospitality professional with:

  • A degree in Hospitality Management or a related field.
  • At least 5 years of experience in hotel operations, with a proven track record of success.
  • Excellent leadership and communication skills.
  • A strong analytical mindset with the ability to interpret data and drive business decisions.
  • A passion for delivering exceptional customer service.

Salary: $120,000 - $150,000 per annum, depending on experience.

About Us:

AccorHotel is a leading hospitality company dedicated to providing unique and memorable experiences for our guests. We offer a range of benefits, including competitive salaries, comprehensive training programs, and opportunities for career advancement.



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