Duty Manager: Luxury Hotel Operations Expert

2 days ago


Cape Town Southern Suburbs, South Africa Helderberg Personnel cc Full time
Duty Manager Job Summary

We are seeking a highly skilled Duty Manager to oversee daily hotel operations and maintain the high standards of service expected in a luxury environment.

Main Responsibilities:
  • Manage and oversee daily hotel operations
  • Maintain operating and service standards
  • Handle and resolve guest queries and complaints efficiently
  • Demonstrate strong leadership and motivational skills
  • Trustworthy in handling hotel and guest financial transactions
  • Operate the OPERA Property Management System
Requirements:
  • Post-matric hotel school accreditation
  • At least 3 years experience in a 5-star hotel or similar environment
  • Computer literacy with Opera Cloud knowledge
  • Excellent communication skills with high English proficiency
  • Able to plan and implement strategic initiatives
  • Skilled in team training and development

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