Hotel Reservationist
2 months ago
HOTEL RESERVATIONIST (FIT) VACANCY AVAILABLE
We are currently seeking a hotel reservationist to join our dynamic reservations team. Please note the following skill requirements:
**MUST HAVE HOTEL EXPERIENCE**
1. Greets guests over the phone in a friendly, courteous manner
2. Records reservation information accurately; identifies and records group and transient business codes
3. Informs other departments of VIP arrivals
4. Identifies commissionable reservations and secures required information
5. Records and processes deposit information
6. Identifies and records special billing instructions
7. Files all reservations in a systematic order for easy referral
8. Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
9. Records requests for special accommodations and suites
10. Assists with the preparation of the four-day forecast and VIP list
11. Achieves maximum occupancy and average rate by utilizing yield management
12. Uses up-selling techniques
13. Handles all special requests appropriately
14. Pre-blocks all special requests or VIP accommodations accurately
15. Utilizes guest history files for personalized service at the hotel
16. Maximizes customer satisfaction and hotel revenue by promoting hotel restaurants and other services and facilities to guests
17. Deals with assigned incoming correspondence and reservation messages in a timely and accurate manner
18. Monthly Comp report to be done for the Revenue Manager
19. Ensure correct market segments are attached to all reservations & correct when necessary
20. Ensure correct Nationalities are attached & checked for all bookings, correct when necessary
21. Ensure correct rate codes & rates are being charged, prior to guests arrival
22. Ensure the follow up of No Show’s & Cancellations are done daily
Application Deadline: 2024/09/27
Application Question(s):
- Salary Expectation?
**Experience**:
- Hotel FIT Reservationist: 3 years (required)
Application Deadline: 2024/09/27
-
Hotel Reservationist
2 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Reservationist - Luxury Hotel, Cape Town** **Key Responsibilities**: - Manage guest reservations and ensure all booking details are accurate and up to date. - Provide exceptional customer service when handling enquiries, cancellations, and modifications. - Liaise with the front office and other departments to coordinate guest requests and ensure a...
-
Hotel Reservationist
3 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeWe have an exciting opportunity for a Hotel Reservationist to join a dynamic hotel team. The ideal candidate is professional and engaging with excellent interpersonal skills. Requirements: - A relevant qualification in a hospitality field is preferred. - Relevant experience in a similar role would be beneficial. - Engaging and professional individual with...
-
Hotel Reservationist
4 weeks ago
Cape Town, South Africa SET Recruitment Consultants Full timeWe have an exciting opportunity for a Hotel Reservationist to join a dynamic hotel team. The ideal candidate is professional and engaging with excellent interpersonal skills. Requirements:A relevant qualification in a hospitality field is preferred.Relevant experience in a similar role would be beneficial.Engaging and professional individual with a...
-
Hotel Reservationist
4 weeks ago
Cape Town, South Africa Set Consulting Full timeWe have an exciting opportunity for a Hotel Reservationist to join a dynamic hotel team. The ideal candidate is professional and engaging with excellent interpersonal skills. Requirements:A relevant qualification in a hospitality field is preferred.Relevant experience in a similar role would be beneficial.Engaging and professional individual with a...
-
Hotel Reservationist
4 weeks ago
Cape Town, South Africa Set Consulting Full timeWe have an exciting opportunity for a Hotel Reservationist to join a dynamic hotel team. The ideal candidate is professional and engaging with excellent interpersonal skills. Requirements: A relevant qualification in a hospitality field is preferred. Relevant experience in a similar role would be beneficial. Engaging and professional individual with a...
-
Hotel Reservationist
5 months ago
Cape Town, South Africa Karen Tupper Recruitment Full timeAn experienced Accommodation Reservationist is sought to join this team, based in their Central Reservations Office. **Responsibilities**: - Making reservations for the Hotel and preparing rate proposals. - Ensure accurate records about guests’ bookings, payments, and any additional information that hotel team members might need when interacting with a...
-
Reservationist - Luxury Hotel - Cape Town
1 month ago
Cape Town, South Africa HotelJobs.co.za Full time**Exciting Opportunity: Become a Reservationist at a Luxury Hotel!** Kendrick Recruitment is thrilled to announce an opening for a **Reservationist** at a stunning luxury hotel in Cape Town! If you have a passion for hospitality and love helping guests create unforgettable experiences, this role is perfect for you! **What’s in It for You?** Competitive...
-
Hotel Reservationist
1 month ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**About**: Our Hospitality client is a world-class destination offering culture, cuisine, golf and entertainment. **Position Overview**: Are you organized, customer-focused, and passionate about delivering top-notch service? Join [Insert Hotel Name] as a **Hotel Reservationist**, where you’ll play a vital role in ensuring our guests have a seamless...
-
Reservationist (Late Shift) - Luxury Hotel Group
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timeLuxury Hotel Group is seeking a dynamic and experienced Reservationist, **late shift only (2pm - 10pm)**, to join their team and contribute to the success of their renowned luxury hotel group. As a Reservationist, you will play a crucial role in ensuring seamless and personalized reservations for discerning guests. **Key Responsibilities**: - Manage and...
-
Reservationist - Luxury Hotel Group - Cape Town
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timeLuxury Hotel Group is seeking a dynamic and experienced Reservationist to join their team and contribute to the success of their renowned luxury hotel group. As a Reservationist, you will play a crucial role in ensuring seamless and personalized reservations for discerning guests. **Key Responsibilities**: - Manage and process reservations through the...
-
Reservationist - 4 Luxury Hotel - Cape Town
5 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Reservationist - 4* Luxury Hotel - Cape Town** **Location: Cape Town, Western Cape** **_ Hotel: 4*_**_ Luxury Hotel_** Are you a detail-oriented and customer-focused individual with a passion for hospitality? We are seeking a skilled Reservationist to join our clients team at a prestigious 4* Luxury Hotel in the vibrant city of Cape...
-
Receptionist and Reservationists
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are currently seeking experienced and customer-focused individuals to join our client’s team as **Receptionists and Reservationists** for a luxurious, and design 4* hotel in **Cape Town, South Africa**. This is an exciting opportunity to be part of a long standing, and legendary team and contribute to the success of their hotel. As a receptionist or...
-
Reservationist
5 months ago
Cape Town, South Africa Mojo Hotel and Market Full time**Why join us** Want to inspire customers with the most attractive hotel deals? Then come join our team in Sea Point, Cape Town. You will grow with us in a local company that puts its people at the heart. We are looking for Hotel Reservationist Agent to provide a stellar customer experience. You will develop valuable business skills while gaining a...
-
Reservationist
5 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - Urgent Vacancy - Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 2/3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...
-
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeLuxury Property seeking a qualified and experienced Hotel Reservationist in Stellenbosch. Necessary experience and qualification essential - must be well groomed.
-
Reservationist
5 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...
-
Reservationist - Luxury Hotel Group
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timeKendrick Recruitment are now seeking a strong, dedicated **RESERVATIONIST** to work in the reservations department of a luxury hotel group. The position is based at the Lodges Head Office in Cape Town. **Responsibilities**: - Performing all reservation activities - Ensure a level of professionalism maintained at all times - Knowledgeable of the entire...
-
Head Mice Reservationist
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeHospitality and Outdoor - New Vacancy - Head MICE Reservationist Luxury Hotel - Cape Town - Western Cape Our client, a Luxury Hotel in Cape Town, is seeking a magnificent Head MICE Reservationist that maximise occupancy, revenue and provide exceptional service to their guests. **Requirements**: - Matric essential - Hospitality Management Diploma or...
-
Reservationist - 5 Hotel Cape Town
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA prominent 4* hotel in the V&A waterfront with over 250 bedrooms is looking to employ a dynamic reservationist with the following atributes. At least 3 years experience in a similar 4* or 5* Front Office position - Opera “Individual and Group/Block Reservations” experience (Essential) - Banqueting / Events Booking experience (Essential) - Basic...
-
Reservationist - 5 Hotel Cape Town
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA prominent hotel in the V&A waterfront with over 200 rooms is looking to employ a dynamic reservationist with the following atributes. At least 3 years experience in a similar 4* or 5* Front Office position - Opera “Individual and Group/Block Reservations” experience (Essential) - Banqueting / Events Booking experience (Essential) - Basic Computer...