Luxury Hotel Operations Manager
1 month ago
We are seeking a highly skilled and experienced Luxury Hotel Operations Manager to join our team at Helderberg Personnel cc in the Southern Suburbs of Cape Town.
Responsibilities:
- Manage and oversee daily hotel operations, with a strong focus on Food & Beverage and Rooms Division/Housekeeping.
- Maintain service standards, resolve guest queries and complaints, and manage guest feedback effectively.
- Demonstrate exceptional leadership and motivational skills, be trustworthy in handling hotel and guest funds, and possess in-depth knowledge of the property, including room categories and offerings.
Requirements:
- Post-matric hotel school accreditation.
- At least 3 years experience in a 5-star hotel or similar environment.
- In-depth knowledge of F & B and Rooms Division Operations.
- Computer literacy with Opera Cloud knowledge.
- Previous leadership role advantageous.
Benefits:
- A competitive salary range of R 550 000 - R 700 000 per annum.
- The opportunity to work in a fast-paced, high-pressure setting and contribute to maintaining high standards of service and guest satisfaction.
About Us:
Helderberg Personnel cc is a leading recruitment agency in the region, specializing in placing top talent in various industries. We pride ourselves on building long-term relationships with our clients and candidates, and we are committed to finding the best fit for each position.
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