Luxury Hotel Operations Manager

1 month ago


Cape Town Southern Suburbs, South Africa Helderberg Personnel cc Full time
Job Description:

We are seeking a highly skilled and experienced Luxury Hotel Operations Manager to join our team at Helderberg Personnel cc in the Southern Suburbs of Cape Town.

Responsibilities:
  • Manage and oversee daily hotel operations, with a strong focus on Food & Beverage and Rooms Division/Housekeeping.
  • Maintain service standards, resolve guest queries and complaints, and manage guest feedback effectively.
  • Demonstrate exceptional leadership and motivational skills, be trustworthy in handling hotel and guest funds, and possess in-depth knowledge of the property, including room categories and offerings.

Requirements:
  • Post-matric hotel school accreditation.
  • At least 3 years experience in a 5-star hotel or similar environment.
  • In-depth knowledge of F & B and Rooms Division Operations.
  • Computer literacy with Opera Cloud knowledge.
  • Previous leadership role advantageous.

Benefits:
  • A competitive salary range of R 550 000 - R 700 000 per annum.
  • The opportunity to work in a fast-paced, high-pressure setting and contribute to maintaining high standards of service and guest satisfaction.

About Us:

Helderberg Personnel cc is a leading recruitment agency in the region, specializing in placing top talent in various industries. We pride ourselves on building long-term relationships with our clients and candidates, and we are committed to finding the best fit for each position.



  • Cape Town Southern Suburbs, South Africa Helderberg Personnel cc Full time

    Job DescriptionSouthern Suburbs of Cape Town OpportunityThis role is essential in maintaining high standards of service and guest satisfaction in a luxury environment. The ideal candidate will bring strong leadership abilities, a passion for delivering exceptional guest experiences, and a hands-on approach to managing daily hotel operations.Key...


  • Cape Town Southern Suburbs, South Africa Bright Placements Full time

    Job Summary:We are seeking a seasoned Hotel Operations Manager to join our team at Bright Placements. As a key member of our management staff, you will be responsible for overseeing the daily operations of our hotel's housekeeping department, ensuring that all guest rooms and public areas meet the highest standards of cleanliness and quality.About the...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    We are seeking a highly skilled Luxury Hotel Operations Manager to join our esteemed team at The Legends Agency. Located in the picturesque Camps Bay, this prestigious hotel boasts breathtaking views of the Atlantic Ocean and the majestic Twelve Apostles Mountain range.About the Role:Key ResponsibilitiesLead and manage a team of housekeeping staff, ensuring...

  • Hotel Manager

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    My client is a prestigious luxury boutique hotel located on the Atlantic Seaboard Cape Town, renowned for delivering exceptional hospitality and unparalleled guest experiences As they continue to set new standards in the industry, we are seeking a dynamic and experienced Hotel Manager to join our team. *Responsibilities:* - Oversee day-to-day operations to...


  • Southern Suburbs, South Africa Bright Placements Full time

    At Bright Placements, we are seeking a seasoned and detail-driven Housekeeping Supervisor to oversee the housekeeping department at our esteemed 5-star hotel. As a key member of our team, you will be responsible for ensuring unparalleled standards of cleanliness, presentation, and guest satisfaction throughout the property.Key Responsibilities:Lead and...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    About The Legends Agency">The Legends Agency is an exceptional hospitality provider offering luxurious experiences in the heart of Camps Bay. Our team of professionals strives for excellence, delivering outstanding guest satisfaction in a dynamic and vibrant environment.">Salary Range: $60,000 - $80,000 per annum (dependent on experience)">Job Description:...


  • Cape Town, Western Cape, South Africa The Royal Portfolio Full time

    Job Title: Luxury Hotel General AssistantWe are looking for a highly motivated and organized individual to join our team as a Luxury Hotel General Assistant at The Royal Portfolio.About UsThe Royal Portfolio is a luxury hospitality company that offers unparalleled experiences to our guests. We take pride in providing exceptional service and amenities, and we...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    About The Legends Agency">We are a premier hospitality group seeking a seasoned Duty Manager/Host to lead our front-of-house operations at our stunning Camps Bay location.">Key Responsibilities:">">Oversee daily hotel operations, ensuring exceptional guest experiences and seamless service delivery.">Lead by example, inspiring your team to uphold the highest...

  • Deputy General Manager

    2 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Deputy General Manager - Luxury Hotel - Cape Town Synopsis: A leading luxury hotel in Cape Town is seeking a proactive and organized Deputy General Manager to support the General Manager in overseeing hotel operations. This is an excellent opportunity for a hospitality professional to grow their career in hotel management. The position offers a salary of...

  • Hotel Manager

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Hotel Manager - Luxury Reserve - Atlantic Seaboard** My client is a prestigious luxury reserve located near the Atlantic Seaboard Cape Town, renowned for delivering exceptional hospitality and unparalleled guest experiences As they continue to set new standards in the industry, we are seeking a dynamic and experienced Hotel Manager to join our team If...


  • Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Company OverviewWild Dreams Hospitality is a leading hospitality company that offers luxurious experiences to its guests. We are committed to delivering exceptional service and creating unforgettable memories.SalaryThe estimated salary for this position is between $80,000 - $120,000 per annum, depending on experience and qualifications.Job DescriptionWe are...

  • General Manager

    2 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    General Manager - Luxury Hotel - Cape Town Synopsis: Description: **Key Responsibilities**: - ** Hotel Operations**: Oversee all aspects of daily operations, including front desk, housekeeping, food & beverage, and maintenance. - ** Leadership**: Lead and motivate the management team and staff to maintain high standards of service and guest satisfaction. -...

  • Hotel Manager

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    My client is a prestigious luxury reserve located near the Atlantic Seaboard Cape Town, renowned for delivering exceptional hospitality and unparalleled guest experiences As they continue to set new standards in the industry, we are seeking a dynamic and experienced Hotel Manager to join our team. *Responsibilities:* - Oversee day-to-day operations to...

  • Spa Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment is seeking a Spa Manager - Luxury Hotel, Western Cape** **Location**: Western Cape, South Africa **Salary**: R35,000 per month (negotiable based on experience) Are you a passionate and experienced Spa Manager looking for an exciting opportunity in the heart of the Western Cape? We are seeking a dynamic individual to join our luxury...

  • Hotel Manager

    6 months ago


    Cape Town, South Africa Hospitality Jobs Africa Full time

    Oversee day-to-day operations to ensure seamless guest experiences. - Lead and inspire a dedicated team to maintain high service standards. - Implement and uphold the hotel's policies and procedures. - Foster a positive work environment that encourages teamwork and professional growth. - Develop and maintain strong relationships with guests, staff, and...

  • Hotel Porter

    2 months ago


    Cape Town, South Africa South Beach Boutique Hotel Full time

    **Job description** Hotel Porter wanted... South Beach Hotel, a boutique hotel situated in Camps Bay, offers award winning 5-star luxury accommodation and we are looking for a dynamic, friendly and customer-focused Porter to join our team. You will be responsible for all departure and arrival standards. This individual will play a special role in ensuring...

  • Deputy General Manager

    2 months ago


    Cape Town, South Africa Hospitality Jobs Africa Full time

    Our client, a luxury hotel in Cape Town, is looking for a Deputy General Manager to assist the General Manager in managing the hotel's daily operations. In this role, you will be responsible for supporting various departments, handling guest relations, and ensuring that the hotel operates efficiently. You will also step in during the General Manager’s...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Join A LUXURY Hotel Team as a Hotel Duty Manager!** Are you an experienced hospitality pro with a knack for exceptional guest service? An iconic luxury destination nestled in the heart of CAPE TOWN is on the hunt for a **Hotel Duty Manager** to join our dynamic team. If you’re a leader who thrives in a fast-paced environment and is passionate about...

  • Restaurant Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Join the Excellence Team! Kendrick Recruitment is on the lookout for an experienced Restaurant Manager to lead the dining experience at a luxurious hotel nestled in vibrant Cape Town. Position: Restaurant manager Location: Cape Town Accommodation: Live Out **Requirements**: - 4 - 5 years’ experience in luxury hotel in similar role - Hospitality...

  • Lounge Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Elevate Hospitality with Us! Kendrick Recruitment is searching for a dynamic Lounge Manager to curate unparalleled experiences at a renowned luxury hotel in vibrant Cape Town. Position: Lounge Manager Location: Cape Town Accommodation: Live Out **Requirements**: - 4 -5 years’ experience in luxury hotel in similar role - Hospitality tertiary...