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Job Summary
We are seeking a highly skilled and experienced Key Accounts Manager to join our team at Unique Personnel Ltd. As a Key Accounts Manager, you will be responsible for identifying and championing internal projects to address customers' key priorities and improve service.
Key Responsibilities
- Develop and execute a sales plan aligned with channel strategy to meet customer and retail objectives.
- Oversee account plan implementation, including negotiation of trading terms to optimize volume, product mix, and profitability.
- Manage account relationships to ensure productive engagements across customers and internal teams.
- Drive new product launches within the account to meet sales and Product Leadership goals.
- Facilitate the exchange of information between customers, sales teams, and departments to maintain supply-demand balance.
- Build and nurture key customer relationships to enhance customer intimacy and insight.
- Collaborate with marketing to implement measurable demand creation activities aligned with the account plan.
- Report on overall account performance, including gap analysis, improvement opportunities, and inter-business performance metrics to align departmental contributions and enhance service, sales, and customer satisfaction.
Requirements
- Minimum matric and/or Bachelor of Commerce Degree.
- At least five years of experience in sales or key account management.
- Strong negotiation, communication, and stakeholder management skills.
- Proven experience in developing account plans and driving business growth.
- Proficiency in Excel, PowerPoint, and data analysis.
- Commercial awareness and the ability to travel nationally.