Senior Account Development Manager
22 hours ago
About our client:
We're a pioneering waste management solutions provider, serving commercial property owners and managers. Our mission is to empower clients to save the environment, time, and money. With successful clean-up operations in South Africa and Mauritius, we've partnered with social organizations and businesses. Join our growing network of not-for-profit and corporate partners in environmental initiatives.
Key Qualifications:
Enthusiasm & Energy: Bring your passion to our dynamic team.
Availability: Willing to engage with clients outside regular hours.
Confidence: Build strong relationships while maintaining firmness during negotiations.
Negotiation Skills: Effectively negotiate price increases and manage challenging client relationships.
Adaptability: Thrive under pressure and excel in a changing environment.
Event Planning: Organize golf days and client outings, including planning, coordination, and execution.
Responsibilities:
Entertain and engage with clients both during and outside business hours.
Plan, coordinate, and execute client events such as golf days and outings.
Negotiate and manage client agreements, including price adjustments.
Address and resolve client concerns professionally.
Adapt to changing circumstances and handle high-pressure situations.
Analyze customer data, extract insights, and identify opportunities.
Develop strategic account plans for account retention, growth, and success.
Build long-term mutually beneficial relationships with decision-makers.
Uncover needs, objectives, and strategic priorities.
Lead extensive contract negotiations.
Evaluate customers' post-onboarding success.
Preferred experience, knowledge, and skills:
A minimum of 3 years of Key/Senior Account Management experience in a service-related industry.
Ability to retain and grow revenue from key customer accounts.
Excellent verbal and written communication skills.
Proficient skills in Microsoft Word, Excel, and PowerPoint.
Strong productivity and time management skills.
Positive working relationships with internal departments.
Why join us?
Grow your career in a vibrant team.
Engage with a diverse client base.
Salary Range: R28,000 - R35,000 per month (dependent on experience, skill, and current package).
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