Concierge Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

Unlock a world of luxury and possibility as a Concierge Specialist with Ten Lifestyle Group

Join our vibrant team of lifestyle managers and deliver exceptional service to our high-networth clients. With a focus on travel, dining, and entertainment, you'll use your expertise to create unforgettable experiences and exceed client expectations.

Key Responsibilities:

  • Manage client requests with precision and attention to detail, ensuring seamless execution and timely delivery.
  • Develop and maintain relationships with key suppliers and partners to secure exclusive access to luxury experiences.
  • Collaborate with colleagues to provide comprehensive solutions and exceed client satisfaction.
  • Stay up-to-date with industry trends and developments to continuously improve service offerings.

Requirements:

  • Fluency in English and Arabic, with excellent written and verbal communication skills.
  • 3+ years of experience in the travel, dining, and lifestyle sector, with a focus on customer service and relationship-building.
  • Strong problem-solving skills, with the ability to think creatively and outside the box.
  • Proficiency in Microsoft Office and ability to learn new systems and technologies quickly.

What We Offer:

  • A competitive salary and benefits package, including a 20% night shift allowance and 50% Sunday allowance.
  • Flexible work arrangements, including hybrid work possibilities and up to 60% home office.
  • Paid time away from work, including a day to volunteer for a good cause.
  • Paid sabbaticals after every 5 years of service, without tapping into annual leave.

About Us:

Ten Lifestyle Group is a global luxury concierge service, dedicated to delivering exceptional experiences to our high-networth clients. With a focus on innovation, inspiration, and community, we're committed to making a positive impact on society and the environment.



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