Luxury Property Ambassador

3 weeks ago

Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time
{"Responsibilities": {"Main Responsibilities": {"text": "As a member of our dynamic team, you will be responsible for providing exceptional guest experiences at our 5-star luxury property. Your duties will include assisting guests with their luggage, interacting with them while assisting with luggage, parking their cars, and performing fundamental operational duties such as setting up pool areas and removing dishes. You will also be responsible for upselling our facilities and services, including those of our affiliates."}, "text": "

At Leeu Collection South Africa (Pty) Ltd., we are seeking a highly skilled and enthusiastic individual to join our team as a Porter and Concierge Specialist. In this role, you will have the opportunity to make a real difference in the lives of our guests by providing them with a truly exceptional experience. Your responsibilities will include assisting guests with their luggage, interacting with them while assisting with luggage, parking their cars, and performing fundamental operational duties such as setting up pool areas and removing dishes.

You will also be responsible for upselling our facilities and services, including those of our affiliates. If you are a positive, vibrant, and energetic individual who is passionate about providing exceptional guest experiences, we encourage you to apply for this exciting opportunity.

", "format": "

Main Responsibilities:

  • Assist guests with their luggage
  • Interacting with guests while assisting with luggage
  • Parking guests’ cars
  • Perform fundamental operational duties, such as setting up pool areas and removing dishes
  • Upselling of other Leeu Collection facilities and services, including our affiliates
"}, "Inherent Requirements": {"text": "

In order to be successful in this role, you will need to possess a range of skills and qualifications. These include:

  • Previous working experience in a 5-star luxury environment
  • Excellent communication skills in English, both written and verbal
  • Excellent interpersonal skills to be able to interact with guests
  • Efficient complaint handling
  • Be flexible in other departments
"}, "Experience and Skills": {"text": "

In order to be successful in this role, you will need to possess a range of skills and qualifications. These include:

  • Previous working experience in a 5-star luxury environment
  • Excellent communication skills in English, both written and verbal
  • Excellent interpersonal skills to be able to interact with guests
  • Efficient complaint handling
  • Be flexible in other departments
"}}, "lang_code": "en"}

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