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Helpdesk Technical Support
3 weeks ago
_Key Responsibilities:_
- General customer service support relating to the software installation, which will entail the following support:_
- Technical support relating to the software installation_
- Accessing business information relating to the account_
- Updating business contacts and other information._
- Advising customers regarding different services_
- Certain complex queries_
- REQUIREMENTS:_
- 2 years Technical Helpdesk experience_
Grade 12
A minimum of 12 months customer service experience in a B2B environment
Proficiency in English is an essential requirement.
Neutral accent
Credit and Criminal Clear
- Basic book
- keeping & accounting knowledge will be advantageous_
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