Helpdesk Triage and Support Specialist

**Job Information**: Job Opening ID ZR_1258_JOB Hours of work Full-time Industry IT Services Location Type In Office Salary R8 000 - R12 000 Remuneration Term Per Month Province Western Cape City Cape Town Country South Africa - **Responsibilities**: Helpdesk triage - Answer incoming Helpdesk calls from clients and triage or log tickets - Assign...

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full...

**Job title**: Helpdesk Manager **Reporting to**:Technical Operations Manager **Location**: Cape Town **ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS** **WHAT WE DO** Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs...

**Junior Helpdesk Support** **Junior Helpdesk Support** Region: Mowbray, Cape Town To start: As soon as possible At Masthead (Pty) Ltd, our passion is keeping businesses in business. As a national supplier of compliance and practice management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes Good client liaison skills - experience working with clients face to face and on the telephone Neat, presentable and organised - in appearance and within the work environment Attention to detail Ability to work...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes: Good client liaison skills - experience working with clients face to face and telephonically. Neat, presentable and organised - in appearance and within the work environment. Attention to detail. Ability to work...

Requirements:25 years of experience in a helpdesk environment (software troubleshooting).Strong communication skills (verbal & written).Excellent problem-solving and attention to detail.Experience in customer service or tech support is preferred.Familiarity with helpdesk software and remote troubleshooting tools is a plus.Ability to work independently and...

Requirements:25 years of experience in a helpdesk environment (software troubleshooting).Strong communication skills (verbal & written).Excellent problem-solving and attention to detail.Experience in customer service or tech support is preferred.Familiarity with helpdesk software and remote troubleshooting tools is a plus.Ability to work independently and...

At West Coast Personnel, we are seeking a highly skilled Technical Support Specialist to join our team.The ideal candidate will have a proven track record of providing exceptional support in a helpdesk environment, with a strong focus on software troubleshooting.We are looking for someone who excels in communication, both verbally and in writing. You will be...

Potentiam Ltd is a global provider of highly qualified professionals to European SMEs.We are seeking an experienced Technical Support Specialist to join our team, providing high-quality support to our clients.Job Description:The successful candidate will be responsible for triaging and resolving incoming support requests, collaborating with stakeholders to...

Cape Town - Posted 4 hours ago **Purpose** The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of support tickets across a variety of platforms and technologies. **Terms** The position is permanent, with a focus...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes: Good client liaison skills - experience working with clients face to face and telephonically. Neat, presentable and organised - in appearance and within the work environment. Attention to detail. Ability to work...

A fantastic opportunity for a Level 1 Help Desk Support Agent to join an international travel company based in TechnoPark, Stellenbosch helpdesk|it The Systems Team is the gateway between clients and the development department, coordinating bug fixes, system releases and ensuring that the travel systems and integrations are running...

**Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Office Support **Location**:Cape Town **Contract**:Fixed Term Contract **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group Services **Introduction**: An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role...

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full...

Our client is an innovative product development company and execution partner. We build and launch awesome products for a variety of clients in the retail and fintech space. If you're looking for a company that treats you like a human, values your expertise and encourages growth - you've come to the right place! We're committed to providing a fun...

Summary and purpose of the Job:Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support?Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity.We are looking for enthusiastic...

 About the JobFirst Line Support Engineer - Hybrid / RemoteWhat’s this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide...

Job SummaryWe are seeking a highly organized and detail-oriented Business Systems & Product Support Specialist to join our team at Cullinan Holdings Limited.About the RoleThe successful candidate will be responsible for supporting the current System & Product Manager with day-to-day tasks, including product management and system maintenance.Main...

Delight our clients with a friendly, quick and helpful experience Provide the client with basic remote troubleshooting Escalate tickets that require senior helpdesk engineer support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Submit overtime, training and status...