Helpdesk Triage and Support Specialist

BackgroundDudobi, an established UK-based managed service provider is looking to grow its local South African team. Established in 2000, the company designs, builds, and manages secure cloud-based solutions for its B2B clients in Europe and Africa.From cloud infrastructure to VoIP, Microsoft 365, co-managed services, desktop support, cloud security,...

ABOUT XCEPTOR:Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.We are...

Due to massive growth across our business, we now have an exciting opportunity for a Technical Support Specialist to join our young, dynamic team Job Description:_ We are looking for customer- focused and results- orientated individuals, with sound problem- solving and interpersonal skills, to deliver exceptional; service to customer across multiple...

About the team:Our mission is to provide amazing support to our business, partners, and customers in dealing with fraud related questions. We do this by responding to any fraud related communication swiftly and in a coordinated way. We are the front line of the Anti-Fraud team and we ensure that fraud cases are dealt with appropriately and on time. We keep...

You will be required to complete a general technical test pinpoint your skill level.Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual...

IT & Infrastructure The IT Support TechnicianReports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT) assets, and other administrative and support functions. Semi-Skilled in technical supportResponsibilities...

Junior IT Helpdesk SupportRegion: Mowbray, Cape TownTo start: As soon as possibleAt Masthead (Pty) Ltd, our passion is keeping businesses in business. As a national supplier of compliance and practice management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can only be achieved through the...

You will be required to complete a general technical test pinpoint your skill level.Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual...

PURPOSE OF ROLEThe Facilities Helpdesk Coordinator's core function is to ensure efficient and effective day-to-day helpdesk management and administrative service to all clients and employees of Lesedi Power Generation, other stakeholders.Manage and maintain the facilities helpdesk management system, responsible for updated reports to FAM, and allocate work...

Required: Matric (Must) Relevant degree or diploma Equivalent (added advantage) A minimum of 3 years' property experience Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings)Responsibilities:Helpdesk: Attend to daily logged calls on the helpdesk/MyBuildings. Logging and followup of complaints or other...

Who we areFYXER LTD is an all-encompassing business and executive assistant support service. It was set up by brothers Richard and Archie Hollingsworth in 2015 to offer executives and businesses a holistic service rather than a single employee and support staff, flexible and remote working.FYXER enables business leaders to focus on what matters most. In a...

Listing reference: 016709Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:Office SupportLocation:Cape Town- Contract:PermanentEE position:YesIntroduction An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in Woodstock, Cape Town and will report to the...

We are looking for experienced IT Support SpecialistThe position of IT Support Specialist assists in the IT operations onboard the vessel supporting all Hotel related computer equipment, with a particular focus on, but not limited to, technology and equipment in Guest Staterooms.Qualifications: MUST have a valid SA Passport MUST have Grade 12 (National...

We Go Places How about you?Immediate Superior: HR Helpdesk Team LeaderLocation: Western CapeFunction: Shared ServicesType of Contract: PermanentReference Number: 97533Closing Date: 27/11/2023KEY RESPONSIBILITIES Operating at optimum performance levels, ensuring that an effective and efficient service is provided to internal clients enquiring through the...

HELPDESK TECHNICIAN JOB DESCRITPION: The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing technical assistance for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application integrations and diagnosing common user issues. EXCLUDING MANDATORY REQUIREMENTS At...

**Bedrijfsprofiel**:DataBalk is een toonaangevend technologiebedrijf dat gespecialiseerd is in het leveren van innovatieve softwareoplossingen aan de woningcorporatiesector in Nederland. Onze SaaS-software fungeert als een uitgebreid systeem ter ondersteuning van woningcorporaties bij hun primaire processen, waaronder Klantbeheer, Verhuuractiviteiten,...

Job DescriptionAbout our client:Our client, established in the 90's and headquartered in Cape Town, has a global presence with 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity and have a...

We Want You:You Bring: Diploma or Degree in Computer Systems (advantageous). At least 3 years' experience in supervising or team lead within a service desk/help desk environment, infrastructure remote support. Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) (advantageous). Microsoft Systems Engineer (MCSE) (advantageous)....

HELPDESK TECHNICIAN JOB DESCRITPION:The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing technical assistance for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application integrations and diagnosing common user issues. EXCLUDING MANDATORY REQUIREMENTSAt...

Role DetailsContract Duration: Full-timeTraining Schedule: Thursday - Friday, 8:00 am - 5:00 pm GMT+2 | Sunday / Monday offWork Schedule:Monday - Friday, 8:00 am -5:00 pm GMT+2 | Saturday / Sunday offWork Type and Location: South Africa - Cape TownExpected Start Date:ASAPAbout This RoleWe're looking for a Frontline agent to support other product initiatives...