Helpdesk End-user Support Technician

What You'll Do:Provide end-user IT software supportRespond to support requests via email, helpdesk system, and phoneMaintain and publish supporting documentation on IT systemsDeliver basic software training (MS Office, iManage, CMS)Assist with MS Office, iManage/Worksite, and other application queriesEnsure compliance with company and legal IT...

What You'll Do:Provide end-user IT software supportRespond to support requests via email, helpdesk system, and phoneMaintain and publish supporting documentation on IT systemsDeliver basic software training (MS Office, iManage, CMS)Assist with MS Office, iManage/Worksite, and other application queriesEnsure compliance with company and legal IT...

It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion...

A minimum of 3 years experience as IT support technician. - Familiar with setting up and maintaining Windows and Mac laptops and desktops. - Experience with all levels of customer, up to executives. - Familiarity with configuring mail clients on all devices. - You are familiar with Microsoft Office and/or GSuite (primarily Gmail, Google Drive, and Google...

Job Title: User Support TechnicianWe are looking for a highly skilled User Support Technician to join our team in the Mobility Department. The successful candidate will be responsible for administering information data, knowledge, wisdom, and reporting platforms, as well as assisting with the facilitation of ICT Governance Implementation and Monitoring.About...

Western Cape, Cape Town - CBD - R 15000 (Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit ) **SOFTWARE END-USER SUPPORT - CAPE TOWN CBD** **R 15 000 ctc** **Minimum requirements**: - Grade 12 - 2-3 years experience - Windows 10 - Advanced knowledge of MS Office essential - Previous customer service experience with assisting end...

**Junior Helpdesk Support** **Junior Helpdesk Support** Region: Mowbray, Cape Town To start: As soon as possible At Masthead (Pty) Ltd, our passion is keeping businesses in business. As a national supplier of compliance and practice management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can...

**Job title**: Helpdesk Manager **Reporting to**:Technical Operations Manager **Location**: Cape Town **ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS** **WHAT WE DO** Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs...

End-User Support Specialist Infrastructure Cape Town - Western Cape - South Africa We are seeking a highly skilled and motivated End-User Support Specialist to join a team in Cape Town. As an organization committed to diversity and inclusion, they strongly encourage female applicants to apply. In this role, you will play a crucial part in managing and...

Provide and manage End User Device Management Platforms Responsible for the relationship with vendors providing engineering and automation services to the business Work closely with the End User Support team to provide focused services to end-users Provide and maintain technical infrastructure to 3rd level support team Responsible for understanding end...

Delight our clients with a friendly, quick and helpful experience Provide the client with basic remote troubleshooting Escalate tickets that require senior helpdesk engineer support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Submit overtime, training and status...

The Desktop Support Technician is responsible for providing desktop support to end-users including 2 nd Level Application and Technical Support to Users remotely and via personal interaction and responsible for resolving all end-user IT incidents/ requests related to end user devices and software including ticket management with SLA...

As a Desktop Support Technician, you be responsible for providing end user software support for Windows and Apple Mac Operating relating to UEM migration requirements. You will be required to configure and install software onto end user devices **Requirements**: - Relevant Tertiary Qualification - 5 years within an IT Desktop Support environment - AppleMac...

A fantastic opportunity for a Level 1 Help Desk Support Agent to join an international travel company based in TechnoPark, Stellenbosch helpdesk|it The Systems Team is the gateway between clients and the development department, coordinating bug fixes, system releases and ensuring that the travel systems and integrations are running...

**IT Support Technician (temp)** Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. We are seeking a skilled IT Support Technician to join our dynamic and growing team. You'll be responsible for troubleshooting and repairing desktop computers. You will provide support to our...

**Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R300 000 - R316 000 per annum** As a Desktop Support Technician, you be responsible for providing end user software...

**Job Information** - Location- Cape Town- Salary- R30 000- Job Type- Permanent- Education- Degree/diploma- Experience- 3+ years- Reference- APPSUPP2021- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for an Application Support Technician based in Cape Town! - MS SQL and MySQL - Internal systems-training provided - Bachelors...

**RESPONSIBILITIES**: - Provide technical support for internal desktop systems, both hardware & software. Act as onsite support for network, server and voice infrastructure teams. - Must be eager to learn new technology such as IOT, AI, and cloud based computing. Must also understand basic project management. - Must be personable & professional, with good...

Our client is looking for an IT Support Technician to join their team. KEY PERFORMANCE UNITS: - Ensure policies and procedures are adhered to - Investigate breached calls - Take corrective actions to eliminate calls that falls outside SLA IT Support / User support - Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end...

**Responsibilities**: Helpdesk triage - Answer incoming Helpdesk calls from clients and triage or log tickets - Assign incoming Helpdesk tickets to the most appropriate engineer - Be able to identify different kinds of desktop reliably and server Helpdesk requests - Monitor and actively manage SLA's Procurement of licensing and hardware - Use online systems...