Helpdesk Technical Support

BackgroundDudobi, an established UK-based managed service provider is looking to grow its local South African team. Established in 2000, the company designs, builds, and manages secure cloud-based solutions for its B2B clients in Europe and Africa.From cloud infrastructure to VoIP, Microsoft 365, co-managed services, desktop support, cloud security,...

You will be required to complete a general technical test pinpoint your skill level.Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual...

Job Information:Job Opening IDZR_1258_JOBHours of workFull-timeIndustryIT ServicesLocation TypeIn OfficeSalaryR R12 000Remuneration TermPer MonthProvinceWestern CapeCityCape TownCountrySouth Africa -Responsibilities:Helpdesk triage Answer incoming Helpdesk calls from clients and triage or log tickets Assign incoming Helpdesk tickets to the most appropriate...

You will be required to complete a general technical test pinpoint your skill level.Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual...

PURPOSE OF ROLEThe Facilities Helpdesk Coordinator's core function is to ensure efficient and effective day-to-day helpdesk management and administrative service to all clients and employees of Lesedi Power Generation, other stakeholders.Manage and maintain the facilities helpdesk management system, responsible for updated reports to FAM, and allocate work...

Role Overview: Technical Support Co-ordinatorJob Overview: The IT Support Co-ordinator is responsible for providing technical support to end-users, maintaining IT systems and infrastructure, and ensuring efficient operation of the helpdesk. This role involves troubleshooting hardware and software issues, managing user accounts, and coordinating with IT teams...

ABOUT XCEPTOR:Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.We are...

Junior IT Helpdesk SupportRegion: Mowbray, Cape TownTo start: As soon as possibleAt Masthead (Pty) Ltd, our passion is keeping businesses in business. As a national supplier of compliance and practice management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can only be achieved through the...

We Want You:You Bring: Diploma or Degree in Computer Systems (advantageous). At least 3 years' experience in supervising or team lead within a service desk/help desk environment, infrastructure remote support. Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) (advantageous). Microsoft Systems Engineer (MCSE) (advantageous)....

HELPDESK TECHNICIAN JOB DESCRITPION: The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing technical assistance for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application integrations and diagnosing common user issues. EXCLUDING MANDATORY REQUIREMENTS At...

Required: Matric (Must) Relevant degree or diploma Equivalent (added advantage) A minimum of 3 years' property experience Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings)Responsibilities:Helpdesk: Attend to daily logged calls on the helpdesk/MyBuildings. Logging and followup of complaints or other...

Position Summary:We are seeking a highly motivated Helpdesk Technician to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal customer-facing role...

Listing reference: 016709Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:Office SupportLocation:Cape Town- Contract:PermanentEE position:YesIntroduction An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in Woodstock, Cape Town and will report to the...

HELPDESK TECHNICIAN JOB DESCRITPION:The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing technical assistance for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application integrations and diagnosing common user issues. EXCLUDING MANDATORY REQUIREMENTSAt...

Position Summary:We are seeking a highly motivated Helpdesk Technician to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal customer-facing role...

We Go Places How about you?Immediate Superior: HR Helpdesk Team LeaderLocation: Western CapeFunction: Shared ServicesType of Contract: PermanentReference Number: 97533Closing Date: 27/11/2023KEY RESPONSIBILITIES Operating at optimum performance levels, ensuring that an effective and efficient service is provided to internal clients enquiring through the...

Our client is looking for a Helpdesk Trainer to join their fast-paced and dynamic team based in Cape Town.Duties And Responsibilities Support management with company induction for new employees. Coach and support all new contact centre staff. Provide feedback and quality call monitoring sessions. Make amendments to the training modules.Qualifications and...

Technical Support & Cloud SpecialistCAPE TOWN_ We do have a great company culture with a hybrid / remote work policy_We are looking for someone that is passionate about their work, with a can-do attitude combined with a willingness to always be open to assist colleagues.Job OverviewIn this role, you will provide internal IT support for "the client",...

Technical Support & Cloud SpecialistCAPE TOWN_ We do have a great company culture with a hybrid / remote work policy_We are looking for someone that is passionate about their work, with a can-do attitude combined with a willingness to always be open to assist colleagues.Job OverviewIn this role, you will provide internal IT support for "the client",...

Key ResponsibilitiesThe focus of the role (not limited to) general customer service queries and technical support relating to the software installation, which will entail the following support:General customer service queries and technical support relating to the software. Accessing business information relating to the account Updating business contacts and...