Helpdesk End-user Support Technician

Cape Town - Posted 4 hours ago **Purpose** The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of support tickets across a variety of platforms and technologies. **Terms** The position is permanent, with a focus...

It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion...

Job DescriptionWe are seeking an IT Support Specialist with a National Diploma/Degree or relevant technical certification (such as MCSE) and ITIL certification. With 4 years of experience in providing comprehensive support for a range of end-user systems including desktops, laptops, tablets, and smartphones. You will be essential in maintaining and enhancing...

Job DescriptionWe are seeking an IT Support Specialist with a National Diploma/Degree or relevant technical certification (such as MCSE) and ITIL certification. With 4 years of experience in providing comprehensive support for a range of end-user systems including desktops, laptops, tablets, and smartphones. You will be essential in maintaining and enhancing...

We are seeking an IT Support Specialist with a National Diploma/Degree or relevant technical certification (such as MCSE) and ITIL certification. With 4 years of experience in providing comprehensive support for a range of end-user systems including desktops, laptops, tablets, and smartphones. You will be essential in maintaining and enhancing our IT...

We are seeking an IT Support Specialist with a National Diploma/Degree or relevant technical certification (such as MCSE) and ITIL certification. With 4 years of experience in providing comprehensive support for a range of end-user systems including desktops, laptops, tablets, and smartphones. You will be essential in maintaining and enhancing our IT...

**Our Client?** This department is responsible for the provision of a Digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

**Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal...

**Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal...

HELPDESK TECHNICIAN JOB DESCRITPION: The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing technical assistance for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application integrations and diagnosing common user issues. EXCLUDING MANDATORY...

**Job title**: Helpdesk Manager **Reporting to**:Technical Operations Manager **Location**: Cape Town **ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS** **WHAT WE DO** Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs...

Job title: Helpdesk Manager Reporting to: Technical Operations Manager Location: Cape Town ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS WHAT WE DO Lula is an innovative and human-focused Fin Tech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their...

**ABOUT XCEPTOR**: Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can...

**Role Overview: Technical Support Co-ordinator** **Job Overview**: The IT Support Co-ordinator is responsible for providing technical support to end-users, maintaining IT systems and infrastructure, and ensuring efficient operation of the helpdesk. This role involves troubleshooting hardware and software issues, managing user accounts, and coordinating...

End-User Support Specialist Infrastructure Cape Town - Western Cape - South Africa We are seeking a highly skilled and motivated End-User Support Specialist to join a team in Cape Town. As an organization committed to diversity and inclusion, they strongly encourage female applicants to apply. In this role, you will play a crucial part in managing and...

Job title: Helpdesk Manager Reporting to: Technical Operations Manager Location: Cape Town ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETSWHAT WE DO Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our...

About the RoleSanlam Group Technology is seeking a skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing support to our clients and ensuring maximum uptime and productivity for all users.Key ResponsibilitiesConfigure BMC Helix modules, including incident management, problem management, change...

**IT Technician (Tier 1) - Cape Town CBD** As an IT Technician Tier 1, you will play a crucial role in maintaining, troubleshooting, and enhancing our company's IT systems. You will work alongside a talented IT team to provide technical support, ensure network and system reliability, and assist employees with IT-related issues. Your expertise will...

**We Want You**: **You Bring**: - Matric - Relevant information technology qualification. - A minimum of 1 year of experience in an IT Helpdesk environment. - Exposure and experience within an IT Helpdesk service desk. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). **What You’ll Do**: **Technical support** -...

IT & Infrastructure The IT Support TechnicianReports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT) assets, and other administrative and support functions. Semi-Skilled in technical supportResponsibilities...