Customer Experience Coordinator

23 hours ago


Sandton, South Africa Shorza Ltd Full time

Join Shorza Ltd as a Courier Customer Agent and be part of a dynamic team in Sandton, South Africa

About the Company:

  • Company Overview: Shorza Ltd is a leading logistics company based in Sandton, South Africa.
  • Industry Expertise: Our team has extensive knowledge and expertise in the logistics industry.

About the Role:

  • Job Description: Provide exceptional customer support, coordinate seamless shipments, communicate clearly and effectively, solve problems with creativity, and maintain accurate records.
  • Required Skills and Qualifications:
    • Customer-Centric Mindset: You genuinely care about delivering the best experience for our clients and colleagues.
    • Outstanding Communication Skills: Excellent verbal and written communication abilities to connect effortlessly with diverse customers.
    • Organizational Whiz: You can manage multiple tasks while keeping everything running smoothly.
    • Tech-Savvy: Comfortable using computer systems and software for managing orders and communications.
    • Previous Experience: Background in customer service, logistics, or related fields is a plus, but enthusiasm and a willingness to learn are key.

Benefits:

  • Competitive Salary: R250,000 - R350,000 per annum: Enjoy a pay structure that reflects your skills and dedication.
  • Career Growth Opportunities: We believe in promoting from within and supporting your professional development.
  • Supportive Team Environment: Join a fun-loving, collaborative team that values innovation and teamwork.
  • Employee Perks: Access to health benefits and additional perks to enhance your work-life balance.


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