Customer Service Coordinator
4 days ago
We are looking for a talented individual to fill the position of Customer Service Coordinator in our Sandton office. The estimated salary for this role is around R280,000 per year.
Your responsibilities will include:
- Managing customer tickets and resolving issues efficiently.
- Performing administrative tasks to ensure smooth operations.
- Reporting on key performance indicators (KPIs).
- Maintaining high-quality standards in customer interactions.
- Developing strong relationships with internal stakeholders.
- 1-2 years of experience in a similar role.
- Excellent communication and problem-solving skills.
- Strong attention to detail and ability to multitask.
A relevant qualification such as an Administrative Certificate and proficiency in MS Office are essential. ITIL certification is a plus.
iOCO: Where Talent Meets OpportunityiOCO Infrastructure Services is a leader in delivering innovative IT solutions. Our team of experts helps clients achieve their goals by providing top-notch support and expertise.
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