Customer Service Coordinator

4 days ago


Sandton, South Africa IOCO Full time
Skill Up as a Customer Service Coordinator

We are looking for a talented individual to fill the position of Customer Service Coordinator in our Sandton office. The estimated salary for this role is around R280,000 per year.

Your responsibilities will include:

  1. Managing customer tickets and resolving issues efficiently.
  2. Performing administrative tasks to ensure smooth operations.
  3. Reporting on key performance indicators (KPIs).
  4. Maintaining high-quality standards in customer interactions.
  5. Developing strong relationships with internal stakeholders.
What You Need
  • 1-2 years of experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Strong attention to detail and ability to multitask.

A relevant qualification such as an Administrative Certificate and proficiency in MS Office are essential. ITIL certification is a plus.

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