Customer Service Coordinator

7 hours ago


Sandton, South Africa IOCO Full time

We are seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our support environment, you will be responsible for managing and coordinating communication to ensure smooth operations.

Your role includes:

  • Ticket Management
  • Administration
  • Reporting
  • Quality control
  • SLA Management
  • Direct User Communication

About the Role:

This is a permanent position based in Sandton, South Africa. You will be working in an office environment with access to stairs.

The ideal candidate will have 1-2 years of administrative work experience, preferably in a service desk or call coordinating role. You should possess excellent communication skills, both verbal and written, and be fluent in English.

A valid driver's license and own transportation are required for this role.

Why choose us?

iOCO Infrastructure Services (iOCO IS) offers a dynamic and innovative work environment where you can partner with clients to deliver outstanding client experiences through sustainable IT infrastructure solutions.

Our core values include being challengers, disruptors, and innovators who are dedicated to providing exceptional services to our clients. We offer a competitive salary package, estimated at R250,000 - R350,000 per annum, depending on experience.



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