Customer Relationship Development Specialist

2 weeks ago

Cape Town, Western Cape, South Africa Sanlam Group Full time

At Sanlam Group, we are seeking a highly motivated and results-driven Customer Relationship Development Specialist to join our team. This role will involve working in a contact centre environment, where you will be responsible for building and maintaining strong relationships with customers.

We offer an estimated salary of R250,000 per annum, depending on experience. The successful candidate will have the opportunity to work in a dynamic and fast-paced environment, where they will be challenged to continuously identify new business opportunities and exceed sales targets.

About the Role

This is a key role within our sales team, requiring someone who is highly skilled in communication, negotiation, and problem-solving. You will be responsible for capturing customer information correctly, timeously, and accurately, while ensuring that all customer applications and documentation are fully completed and processed.

  • Main Responsibilities:
  • Continuously identify new business opportunities;
  • Exceed sales targets;
  • Keep up to date with product changes and enhancements;
  • Capture customer information correctly and accurately;
  • Ensure all customer applications and documentation are fully completed and processed;
  • Establish a strong presence in the market by actively promoting the Sanlam Brand;
  • Gather competitor information and act upon it;
  • Connect with customers through excellent service and live up to the brand promise;
  • Converse with customers in a way that they fully understand and provide helpful solutions and products based on their needs;
  • Adhere to Treating Customers Fairly (TCF) principles;
  • Maximize cross-sell opportunities aligned to customer needs analysis;
  • Support cost containment and reduction efforts;
  • Always comply with procedures and processes contained in business guidelines;
  • Takes accountability for own performance, personal development, and career growth;
  • Contribute to the overall effectiveness and success of the team;
  • Maintain adaptability to ever-changing business and customer needs;

Requirements:

  • A minimum of 1 year sales experience in a contact centre environment;
  • A minimum of 1 year sales experience in a similar sales role;
  • Matric/Grade 12 or international equivalent industry-relevant training courses;
  • Fais qualification is required if the Date Of First Appointment has expired or close to expiry for completion;

What We Offer:

  • A competitive salary of R250,000 per annum;
  • Ongoing training and development opportunities;
  • A supportive and dynamic work environment;
  • The chance to build long-term relationships with customers;
  • A comprehensive benefits package;

  • Customer Relationship Development Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa CME Recruitment Full time

    About CME RecruitmentWe are a leading recruitment agency specializing in connecting top talent with innovative brands.Job SummaryCME Recruitment is seeking an experienced Customer Relationship Development Specialist to join our team. This role requires strong knowledge of CRM systems and exceptional communication skills to drive customer engagement and...

  • Customer Relationship Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Customer Relationship Specialist - FintechAbout The Legends AgencyWe are a leading agency in the fintech industry, providing innovative lending solutions to small and medium-sized businesses in the UK. Role OverviewWe are seeking a skilled Customer Relationship Specialist to focus on maintaining strong relationships with our existing and past...

  • Customer Relationship Growth Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa Eduvos Full time

    About EduvosEduvos is a leading private higher education institution with 12 campuses across South Africa and an international student base. Our mission is to provide quality education that empowers students to succeed in a rapidly changing world.Job OverviewWe are seeking a skilled Customer Relationship Growth Specialist to join our team. The successful...

  • Relationship Development Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa The Recruitment Council Full time

    About The RoleWe are seeking an experienced Relationship Development Specialist to join our team at The Recruitment Council. As a key member of our business development function, you will be responsible for managing client relationships and driving business growth through exceptional client services.

  • Sales and Relationship Development Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    About the Role:We are seeking a highly motivated Sales and Relationship Development Specialist to join our team at The Legends Agency. This is an exciting opportunity for a sales professional to leverage their skills in building relationships with clients, identifying new business opportunities, and driving revenue growth.Job Overview:The Sales and...

  • Customer Relationship Management Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Sanlam Group Full time

    We are seeking a skilled Customer Relationship Management Specialist to join our team in Bellville. In this role, you will be responsible for delivering exceptional client service and supporting the Client Relations Managers in their day-to-day activities.

  • Customer Relationship Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    **About The Legends Agency**The Legends Agency is a fast-growing fintech lending to small and medium-sized businesses in the UK, helping them achieve their goals through innovative solutions.**Job Overview**We are seeking a skilled Customer Relationship Manager - Retention Specialist to maintain strong relationships with existing and past customers. As a key...

  • Business Development and Client Relationship Specialist

    1 week ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    About West Coast PersonnelWe are a market-leading technical sales hire company committed to excellence and customer satisfaction.Job Summary:We seek an experienced Business Development and Client Relationship Specialist to drive growth and maintain strong client relationships. This is a fantastic opportunity to join our dynamic team and contribute to our...

  • Customer Service Specialist

    1 month ago

    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About the Role:We are seeking a highly skilled Customer Service Specialist to join our KDP Support team in South Africa. As a Customer Service Specialist, you will be the primary point of contact for KDP users, providing timely and accurate operational assistance via various communication channels.Key Responsibilities:• Communicate effectively with...

  • Business Development and Customer Relationship Director

    2 weeks ago

    Cape Town, Western Cape, South Africa The Talent Room Full time

    OverviewThe Talent Room is seeking an experienced Business Development and Customer Relationship Director to lead our sales efforts in Cape Town.Job DescriptionWe are looking for a results-driven professional who can develop and deliver product sales strategies, plans, and targets in consultation with our product manager. Key responsibilities...

  • Senior African Expedition Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Zeebra Junction Specialist Recruitment is seeking a seasoned Senior African Expedition Specialist to join our team. This role offers a unique opportunity to work with discerning high-net-worth travelers and deliver exceptional customer experiences in the high-end travel space.About Zeebra Junction Specialist RecruitmentWe are a leading recruitment agency...

  • Customer Relationship Manager

    1 month ago

    Cape Town, Western Cape, South Africa Time Personnel Full time

    Job Title: Junior CustomerJob SummaryWe are seeking a highly motivated and results-driven Junior Customer to join our team at Time Personnel. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.Key ResponsibilitiesDevelop and maintain strong relationships with key clients to increase sales...

  • Customer Success Specialist

    1 month ago

    Cape Town, Western Cape, South Africa Prostaff Holdings Full time

    About the Role:We are seeking a highly motivated and results-driven Customer Success Specialist to join our team at Prostaff Holdings. In this role, you will be responsible for managing client expectations and building long-term relationships with our key clients.Key Responsibilities:Develop and maintain strong relationships with clients to ensure their...

  • Business Development Specialist

    3 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    **Job Title:** Business Development Specialist**About Us:** The Legends Agency is a fast-growing fintech company lending to small and medium-sized businesses in the UK.**Estimated Salary:** R23 000 - R27 000 per annum (plus incentive)**Job Overview:** We are seeking a skilled Business Development Specialist to focus on maintaining strong relationships with...

  • Customer Insights Integration Specialist

    2 months ago

    Cape Town, Western Cape, South Africa Armstrong Appointments Full time

    Customer Insights Integration SpecialistOur client in the retail industry based in Cape Town is seeking a Customer Insights Integration Specialist to ensure development, alignment, and prioritization of customer strategy across the business.Main Job Function:Develop a deep understanding of customer insights, propositions, and commercial processes to ensure...

  • Business Development Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Kinesis Holdings Full time

    Job OverviewKinesis Holdings is a leading telecommunications company providing internet, cable, and fiber optic telephony services.About the RoleWe are seeking a Business Development Specialist to join our team in Woodstock. As a Business Development Specialist, you will be responsible for engaging with potential customers to promote our products/services,...

  • Customer Experience Development Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa CallForce Full time

    Are you passionate about coaching and developing teams to achieve exceptional customer experiences? Do you have excellent communication and problem-solving skills?We are seeking a highly motivated Customer Experience Development Specialist to join our team at CallForce. In this role, you will be responsible for the overall development and performance of an...

  • Sales and Client Relationship Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa The Globevest Group Full time

    Company OverviewThe Globevest Group is a leading South African meat wholesaler supplying meat and other food products to sectors of the hotel, restaurant and hospitality industries.Job SummaryWe are looking for an experienced Sales and Client Relationship Specialist to join our Cape Town team. As a key member of our sales team, you will be responsible for...

  • Relationship Development Associate

    3 weeks ago

    Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

    Job Description">We are seeking a talented individual to join our team as a Relationship Development Associate. As a key member of our Commercial Sales and Service team, you will play a vital role in supporting the Account Executive by analyzing, managing, and administering a portfolio of clients.">This is an exciting opportunity for someone who is...

  • Customer Experience Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Summary:WNS Global Services is seeking a Customer Experience Specialist to join our team in Claremont. This exciting opportunity requires an individual with exceptional communication skills to provide customers with a first-class service experience in a contact center environment.About the Role:We are looking for high-performance individuals who can...