Customer Relationship Specialist

3 days ago


Cape Town, Western Cape, South Africa The Legends Agency Full time

Job Title: Customer Relationship Specialist - Fintech

About The Legends Agency

We are a leading agency in the fintech industry, providing innovative lending solutions to small and medium-sized businesses in the UK.


Role Overview

We are seeking a skilled Customer Relationship Specialist to focus on maintaining strong relationships with our existing and past customers. In this role, you will be responsible for contacting clients nearing the end of their funding agreements, as well as re-engaging past customers to explore opportunities for renewed funding.

This is a customer-focused position requiring excellent communication skills and a friendly, professional demeanor. You must be comfortable with phone-based interactions and have a keen ability to address customer needs and concerns.

Key Responsibilities:



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