Customer Relationship Development Specialist
1 month ago
We are a leading recruitment agency specializing in connecting top talent with innovative brands.
Job SummaryCME Recruitment is seeking an experienced Customer Relationship Development Specialist to join our team. This role requires strong knowledge of CRM systems and exceptional communication skills to drive customer engagement and retention.
Key Responsibilities- CRM Strategy Development: Develop and implement effective CRM strategies to enhance customer acquisition, retention, and lifetime value.
- Segmentation and Personalization: Utilize CRM tools to segment customers effectively and personalize communication and marketing efforts.
- Collaboration and Communication: Collaborate with cross-functional teams to integrate CRM initiatives into overall business strategies.
- Data Analysis: Analyze customer data to identify trends, preferences, and opportunities for improvement.
- Candidate Profile: Bachelor's Degree in Marketing, Business Administration, or a related field.
- Experience: 5+ years of experience in CRM, customer experience management, or a similar role.
- Skills: Strong knowledge of Paid media channels including Google Ads, META, and TikTok; Proficiency in CRM software and tools (e.g., Salesforce, HubSpot).
$85,000 - $110,000 per annum, depending on experience.
A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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