Hotel Reservation Coordinator

1 month ago


Johannesburg, Gauteng, South Africa IntelliStaff Full time
Job Description

We are seeking an experienced Hotel Reservation Coordinator to join our team at IntelliStaff. This role is responsible for handling reservations and bookings, as well as providing excellent customer service to guests.

Key Responsibilities:
  • Manage reservations and bookings, ensuring accurate and timely processing
  • Handle inquiries, cancellations, and modifications via various communication channels
  • Provide exceptional customer service, resolving issues promptly and professionally
  • Maintain accurate records and filing systems
  • Collaborate with other departments to maximize occupancy and ensure smooth operations
Requirements:
  • Minimum 3 years of experience in a related field
  • Proficient in Office software and email
  • Experience with Res Request or similar reservations systems
Benefits:
  • Competitive salary: $55,000 - $65,000 per annum (based on location and experience)
  • A supportive work environment with opportunities for growth and development
  • A comprehensive benefits package, including medical, dental, and vision insurance

This is a full-time position, requiring a strong work ethic and excellent organizational skills. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.



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