Hotel Service Ambassador
1 month ago
About the Role:
At Scholtz Partners International (Pty) Ltd, we are seeking a skilled Hotel Guest Experience Manager to join our team. The successful candidate will be responsible for providing exceptional guest service by anticipating and fulfilling guest needs. This will include assisting with reservations, transportation, activities, dining, and special requests, ensuring each guest has an outstanding experience.
Key Responsibilities:
• Expert local knowledge to assist guests with their queries and needs
• Excellent communication skills to effectively interact with guests and colleagues
• Passion for delivering personalized service to exceed guest expectations
• Ability to work in a fast-paced environment, providing a high level of service in a hospitality setting
• Previous experience in a concierge or guest services role, preferably within a hotel or resort setting
Requirements:
• High school diploma or equivalent; a college degree or relevant hospitality training is a plus
• Concierge certification (e.g., Les Clefs d'Or) is a plus, though not required
• CPR and First Aid certification may be beneficial
• Ability to lift and carry items (such as bags or packages) weighing up to 25 lbs may be needed
Work Environment:
The role may require evening, weekend, and holiday shifts depending on hotel operations. The successful candidate will be required to work in a hotel environment and may be required to stand or sit for extended periods.
-
Customer Service Ambassador
1 day ago
Johannesburg, Gauteng, South Africa La Orchard Hotel Full timeJob Overview">The Customer Service Ambassador will be responsible for delivering exceptional customer experiences at La Orchard Hotel. This role involves greeting guests, managing their stay, and addressing any special needs or requests.About the Role">This is a fantastic opportunity to work in a dynamic environment where no two days are the same. As a...
-
Customer Service Ambassador
2 weeks ago
Johannesburg, Gauteng, South Africa Minor Hotels Full timeJob Title: Customer Service AmbassadorLocation: Gauteng, JohannesburgSalary Estimate: R 120,000 - R 180,000 per annumJob Description:We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Minor Hotels. As a Customer Service Ambassador, you will be the first point of contact for our guests and will be responsible for...
-
Air Services Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Purpose:We're seeking a motivated individual to join our team as an Air Services Ambassador, responsible for booking and managing air transportation while providing exceptional customer support.Key Responsibilities:• Book and manage guest journeys, including cruise itineraries, shore experiences, and hotels, with a focus on reserving and handling guest...
-
Luxury Hotel Housekeeping Team Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Accor Hotel Full timeJob OverviewThe Housekeeping Supervisor will play a pivotal role in leading the housekeeping team to achieve exceptional standards in luxury hotel operations.About Accor HotelsAccor Hotels is an international hospitality group with a strong presence in Gauteng, Johannesburg.Key ResponsibilitiesTo support the Housekeeping Management in supervising the...
-
Air Services Ambassador
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time**Job Summary:**We are seeking a highly skilled and enthusiastic individual to join our team as an Air Services Ambassador. In this role, you will be responsible for booking and managing air transportation, as well as providing exceptional customer support to our guests.**Key Responsibilities:**Book and manage all aspects of the guest journey, including...
-
**CME Recruitment: Sales Ambassador**
1 month ago
Johannesburg, Gauteng, South Africa CME Recruitment Full timeSales Ambassador Job DescriptionWe are seeking a Sales Ambassador to join our team at CME Recruitment. As a Sales Ambassador, you will play a key role in driving sales growth and exceeding sales quotas for our business specializing in upscale products for the retail, hospitality, hotel, and similar industries.Main Responsibilities:Establish relationships...
-
Service Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is built on a foundation of exceptional service and a commitment to excellence. Our team members around the world deliver personalized experiences for our guests, residents, and partners through a dedication to luxury and genuine care. A world-class employee experience and company culture enable our people...
-
Customer Service Ambassador
2 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeUnlock Your Potential as a Customer Service AmbassadorWe are seeking dynamic and customer-focused individuals to join our team as Customer Service Ambassadors. This is an excellent opportunity for those who are passionate about delivering exceptional service and creating positive experiences for our valued customers.About the Role:This role requires Grade 12...
-
Customer Service Ambassador
4 weeks ago
Johannesburg, Gauteng, South Africa iSON Xperiences Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Ambassador to join our team at iSON Xperiences. As a key member of our reception services, you will be responsible for providing exceptional customer experience to our visitors.Our ideal candidate will have a strong customer focus, excellent communication skills, and the ability...
-
Customer Experience Ambassador
4 weeks ago
Johannesburg, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full timeAbout the Role">The Customer Experience Ambassador provides exceptional guest service by anticipating and fulfilling guest needs. This includes assisting with reservations, transportation, activities, dining, and special requests, ensuring each guest has an outstanding experience. The role requires expert local knowledge, excellent communication skills, and...
-
Ambassador for Luxury Guest Experiences
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Portuguese Speaking Centre AmbassadorJob OverviewAs a Portuguese Speaking Centre Ambassador, you will be responsible for providing exceptional customer service to international guests and travel advisors. Your role will involve booking guest journeys, destinations, and hotels, as well as supporting the global sales organisation by building strong...
-
Hospitality Ambassador
3 weeks ago
Johannesburg, Gauteng, South Africa Centre Recruit Consultants Full timeCentre Recruit Consultants is a professional recruitment agency looking for an exceptional individual to fill the role of Hospitality Ambassador. In this exciting position, you will be responsible for providing top-notch customer service and ensuring that our clients receive the highest level of satisfaction.The estimated salary for this role is $45,000 -...
-
Customer Service Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Lionheart Marketing Full timeJob Title:Customer Service AmbassadorOverview:Lionheart Marketing is a dynamic retail environment seeking a skilled Customer Service Ambassador to deliver exceptional customer experiences and drive sales growth. Key Responsibilities:Greet customers warmly, creating a welcoming atmosphere that encourages positive interactions.Assist customers in finding...
-
Guest Services Ambassador
2 weeks ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four Seasons:">We are a collective of individuals who strive for excellence, driven by a passion to create exceptional experiences for our guests. Our team members around the world work together to deliver a world-class employee experience and company culture.">At Four Seasons, we believe in recognizing familiar faces, welcoming newcomers, and treating...
-
***Chinese Speaking Centre Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAs a Chinese Speaking Centre Ambassador, you will be the face of our luxury travel brand, providing exceptional guest experiences for international travelers. Your role will involve booking journeys, destinations, and hotels, while delivering best-in-class luxury service via phone, video calls, and email. You will also support our global sales organisation...
-
Guest Services Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is driven by its people. We are a collective of individuals who strive to become better, to push ourselves to new heights, and to treat each other with the respect and care we wish to receive in return. Our team members around the world create unforgettable experiences for our guests, residents, and partners...
-
Front Desk Ambassador
4 weeks ago
Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full timeJob Description:The Front Desk Ambassador is the first point of contact for guests visiting or staying at our hotel. This role involves providing exceptional customer service, handling guest inquiries and requests, managing reservations, and ensuring a positive guest experience throughout their stay.We are looking for a friendly and approachable individual...
-
Global Experience Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Global Experience AmbassadorJob Summary:We are seeking a passionate and enthusiastic individual to join our team as a Global Experience Ambassador. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our guests, providing them with unforgettable experiences and ensuring their loyalty to...
-
Luxury Travel Ambassador
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Title: Experience Centre Ambassador – Japanese SpeakingJob Purpose:We are seeking a highly motivated and enthusiastic individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organization, you will be responsible for delivering exceptional guest experiences, supporting our sales efforts, and...
-
Experience Centre Ambassador
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob Summary:We are seeking a highly skilled and enthusiastic Experience Centre Ambassador – Air Services to join our dynamic team at Isilumko Staffing (JHB). As a key member of our team, you will be responsible for delivering exceptional customer support and expertise in booking and managing air transportation, while providing a luxurious experience for...